Team Leader - Operations

Description and Requirements
Governing process to ensure smooth functioning of the requests. This is one of the processes in Global procurement with high volumes and focus on accuracy and timelines. The candidate is required to:
• Strongly govern the TPRM process to drive results
• Ensure that the process transactions are processed in time
• Understand the Vendor management & TPRM process
• Ensure that the assigned targets are met in accordance with SLA and Internal standards.
• Work with stateside stakeholders, customers, vendors and GCC management on a regular basis
• Coordinate and be a part of special projects around improving operational efficiencies
• Extract data from various data sources and prepare process specific reports
• Produce and make comprehensive but targeted and insightful reports/ presentations that summarize findings and recommendations
About MetLife
Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services.
At MetLife, it's #AllTogetherPossible . Join us!
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