Systems Implementation Engineer

VGS is the world's leader in payment tokenization.  Large banks, aspiring fintechs, and growing merchants embed our universal token vault into their technology stack to manage the complexities of payment data tokenization across processors and networks, open banking, card issuance, omnichannel loyalty, PCI compliance, payment orchestration, and more.  We empower our clients and partners by tokenizing sensitive payment data, limiting compliance scope, and consolidating payments to unlock revenue and business opportunities. 

VGS provides processor-agnostic tokenization solutions via secure universal token vaults, iframes, mobile SDKs, tokenization proxies, APIs, and data orchestration tooling to support payment acceptance, card issuance, PII and bank account tokenization, and other payments value-added services. Some of the use cases we enable include multi-processor Network Tokenization, Account Updater, payment orchestration, secure settlement file processing, 3DS, and Risk provider connectivity.

We are seeking a talented and experienced Software Engineer who excels at bridging customer business objectives with innovative technical solutions. In this role, you will collaborate with customers to design and implement tailored solutions that drive business value, working hands-on with cutting-edge tools and technologies. You thrive on solving complex challenges and have a passion for translating technical concepts into actionable outcomes for diverse audiences.

As a vital member of our team, you will contribute to all stages of the customer lifecycle, from initial planning and proof-of-concept development to implementation and ongoing support. Your expertise in AWS, APIs, and modern deployment tools will ensure our solutions meet the highest standards of performance and reliability.

What you will be doing at VGS...

• Assess customer requirements and design customized VGS solutions to meet their business objectives.
• Guide prospective customers through proof-of-concept implementations, integrating VGS and third-party systems.
• Collaborate effectively with Product Managers and cross-functional engineering teams.
• Partner with engineering teams to troubleshoot and resolve complex technical challenges.
• Oversee and maintain VGS-managed solutions to ensure optimal performance and reliability.
• Write and maintain comprehensive internal and external documentation.
• Continuously update and refine resources to support both internal teams and external stakeholders effectively.

What we are looking for from you (Requirements)

• At least 3 years of customer-facing experience as a software engineer or solutions architect, ideally within data, security, or SaaS product companies.
• Proficient in web services, APIs, and full-stack development, with a solid understanding of how diverse technologies and systems interact.
• Skilled at writing production-ready code in VGS's primary deployment languages: Python, JavaScript, Java, or Go.
• Exceptional communicator, capable of explaining complex technical concepts to both technical and non-technical audiences.
• Strong collaboration, interpersonal, negotiation, and prioritization skills to effectively manage competing demands.
• Deep expertise in AWS products such as S3, EKS, and MWAA.
• Experienced in leveraging tools and systems like Docker, Kubernetes, Apache Airflow, and Terraform.

What you get from us...

• Flexible work hours and flexible PTO

• Competitive health benefits

• VGS stock options

• 401k plan, with employer matching 4% and immediate vesting (available only for US employees)

• Life & disability insurance

• Pre-tax flexible spending accounts, dependent and healthcare FSA (available only for US employees)

• Global parental leave program

• Employee Assistance Program

• Home Internet reimbursement

• New hire home office set up allowance

• Professional learning reimbursement

At VGS we have a remote-first philosophy, believing employees should have a comfortable work-life balance. We value great talent. Striving to provide the best experience for our candidates, VGS appreciates your candidacy.

We consider applicants without regard to race, color, national origin, sex, age, religion, sexual orientation, gender identity, veteran status, marital status, physical or mental disability, or other protected classes under all local, state, and federal laws and ordinances (AA/EOE/W/M/Vet/Disabled).

Qualified applicants with arrest and conviction records will be considered for the position in accordance with the San Francisco Fair Chance Ordinance.

VGS will not be able to support any kind of employment sponsorships at this time.