Strategic Operations Manager

Connect with Quadient

At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other. It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels .

Quadient helps companies make meaningful connections with their customers - through better, faster communications. Joining us is your chance to work for a recognized industry leader – we work at the forefront of Mail, Lockers and Digital. Every year, we power more than two trillion connections. 
Whatever your role, you’ll be making a valuable contribution to the design and delivery of innovative, world-class solutions.  The experience you gain and the connections you make will accelerate your development – and help you take your career wherever you want it to go.

Your role in our future
We are seeking a highly skilled Strategic Operations Manager to join our National & Government Accounts team (NAGA). The ideal candidate will drive operational efficiency and support our 2030 strategic growth initiatives through program and project management, contract negotiation and management, inter-departmental liaisons, and sales analytics and reporting.

• Program Management:
  • Implement contracting vehicles and manage associated campaigns for the NAGA team.
  • Analyze trends to enhance engagement and sales activities.

• Contract Management:
  • Negotiate and manage contracts in collaboration with Legal and Sales teams.
  • Ensure compliance with contract terms and conditions, maintaining accurate records.

• Project Management:
  • Lead strategic projects from inception to completion.
  • Develop project plans, allocate resources, and monitor progress for timely delivery.

• Inter-departmental Liaisons:
  • Facilitate communication and collaboration between departments (e.g., Marketing, Sales, Legal, Administration).
  • Coordinate cross-functional efforts to achieve common goals.

• Sales Analytics and Reporting:
  • Analyze sales data to identify opportunities for improvement.
  • Prepare detailed reports with actionable insights for senior management.

Your profile

• Bachelor's degree in Business Administration, Operations Management, or related field, or equivalent experience.
• Proven experience in contract management, project management, and sales analytics.
• Strong analytical skills with proficiency in data analysis tools.
• Excellent communication and interpersonal skills.
• Ability to collaborate effectively with cross-functional teams.
• Detail-oriented with strong organizational abilities.

Knowledge gaps can be filled. Even if you don’t satisfy every single requirement or meet every qualification listed, we still want to hear from you.
Turn your passion into performance. Apply now.

#LI-LR1

This position has a target base salary of:

$85,000.00

and annual commission target of:

Quadient, Inc. has target base salary and target incentive compensation for our sales roles, that are based on function, level, and scope. To provide greater transparency to candidates, we share these targets on all job postings. Final base and incentive offers are determined by multiple factors, which may include (but are not limited to) geographic location and candidate experience and expertise. As such, they may vary from the targets listed.

Rewards & Benefits

Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.

Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.

Inclusive Community: Join diverse communities and engage in our Philanthropy program.

Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.

Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.

Be yourself at Quadient

Our values define how we work as a team: Empowerment, Passion, Inspiration and Community.  They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.

We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at careers@quadient.com

Quadient is an Equal Employment Opportunity Employer*: We believe that diversity brings benefits to our customers, our business, and our people so we are committed to being an inclusive employer. We encourage applications from all suitable applicants, regardless of background.  We firmly believe in zero discrimination in employment on any basis, including gender, race, ethnicity, religion or belief, national origin, age, disability, marital status, sexual orientation, gender identity, citizenship status, veteran status, and any other protected characteristics.

*This includes being an Affirmative Action Employer in the United States.