Staff Atlassian System Engineer

Get to know Okta
Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. 
At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. 
Join our team! We’re building a world where Identity belongs to you.

The Business Technology Team

This role joins the Business Technology organization and plays a critical part in realizing our vision to accelerate the delivery of business outcomes across Okta by driving clarity, collaboration, and accountability in everything we do. 

The Staff Atlassian System Engineer Opportunity

We are looking for a highly motivated and skilled “Staff Atlassian System Engineer” to join BT Atlassian platform engineering team. This role is responsible for designing, implementing, and maintaining our cloud and data center Atlassian suites. Additionally, this role will handle UI configurations, automation, and integrations to optimize business processes and user experience.

What you’ll be doing 

• Maintain, optimize, and scale Atlassian applications 
• Apply patching and version upgrades to Atlassian data center instances and hosted infrastructures while minimizing downtime
• Drive solution design, architecture, and implementation across Atlassian platform to meet business needs
• Configure user provisioning, workflows, automation rules, custom fields, schemes, permissions, add-ons, dashboards, reports, and integrations 
• Configure Confluence spaces, templates, and macros to improve collaboration
• Adhere to tools best practices and standard methodologies to maintain consistency across all instances
• Work with stakeholders to improve user experience and UI configurations for Atlassian suite
• Develop custom scripts to automate administration tasks and enhance productivity
• Provide support to end-users by troubleshooting issues and assisting with Atlassian tool-related inquiries.
• Maintain comprehensive documentation for Atlassian configurations, features, and processes.
• Ensure documentation is up-to-date and accessible to relevant stakeholders.
• Provide trainings to users and teams to increase user adoption and promote new features

 What you’ll bring to the role

• Bachelor’s degree or higher in Computer Science, Information Systems, Engineering, or related field.
• 5+ years of admin experience in managing Atlassian Data Center (Jira and Confluence) applications
• 3+ years of admin experience in managing Atlassian Cloud applications
• 2+ years of experience in maintaining, version upgrading, and patching Atlassian applications in Linux environment hosted on AWS
• Proficiency in Python scripting
• Strong understanding of Linux systems, networking, and security best practices
• 2+ years of hands-on experience with Atlassian REST APIs and Oauth Application links

And extra credit if you have experience in any of the following! 

• Experience implementing security best practices for Atlassian products (e.g. IP allowlist, user roles/permissions)
• Experience with Okta technologies
• AWS certifications and Atlassian certifications
• Hands-on administration experience in Jira Service Management
• Administration experience with Jira plans and Custom Charts add-on

Additional requirements:

• This position requires the ability to access federal environments and/or have access to protected federal data.  As a condition of employment for this position, the successful candidate must be able to submit documentation establishing U.S. Person status (e.g. a U.S. Citizen, National, Lawful Permanent Resident, Refugee, or Asylee. 22 CFR 120.15) upon hire.

What you can look forward to as a Full-Time Okta employee!

• Amazing Benefits
• Making Social Impact
• Developing Talent and Fostering Connection + Community at Okta

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.
Some roles may require travel to one of our office locations for in-person onboarding.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.