Sr. Manager, IT Tools/Applications & Collaboration (Remote)

Posted 13 Days Ago
Be an Early Applicant
Remote
135K-225K Annually
Senior level
Cloud • Information Technology • Sales • Security • Cybersecurity
Define your future at CrowdStrike.
The Role
The Sr. Manager of IT Tools/Applications & Collaboration will oversee the strategy, implementation, and operational support for enterprise application toolchains and collaboration platforms. They will lead the Atlassian product stack, establish IT service management processes, and develop a cloud strategy while managing budgets and vendor relationships.
Summary Generated by Built In

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We're looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.
About the Role:
The Identity and Productivity Automation team at CrowdStrike is seeking an experienced IT leader to drive the strategy, implementation, and operational support for our enterprise application toolchain and collaboration platforms. This senior role will oversee the Atlassian product stack including Jira, Confluence, Bitbucket and related DevOps tools/services as well as collaboration tools. The ideal candidate will bring strong technical and people management skills to develop high-performing teams.
What You'll Do:

  • Define the technology vision and roadmap for enterprise IT applications aligned with business needs
  • Lead the implementation, configuration, and integration of the Atlassian toolset across the organization
  • Establish IT service management processes including change control, release management, and incident response
  • Develop and execute a cloud strategy to migrate on-premises tools to SaaS or hosted environments
  • Ensure high availability, performance, security, and compliance for all managed applications
  • Oversee vendor/contractor relationships and negotiate/manage application licensing, support contracts
  • Build, mentor and provide technical leadership to a team of application administrators/engineers
  • Implement DevOps culture with CI/CD pipelines, automated provisioning and application monitoring
  • Meet rigorous security standards including FedRAMP Moderate/High for government cloud workloads
  • Manage capital and operational budgets for the applications portfolio
  • Closely collaborate with Engineering, Product Management, and Project Management teams to deeply understand their application needs
  • Develop and implement operational models, processes and guardrails to accelerate software delivery while mitigating stability and compliance risks
  • Serve as a strategic partner to remove bottlenecks and enable seamless, high-velocity value streams across the toolchain
  • Plus management of the collaboration tools portfolio including:
  • Define standards and governance for approved collaboration platforms
  • Oversee implementation, integration and support for communication/productivity applications
  • Ensure secure sharing, storage and collaboration across the technology stack
  • Manage subscriptions, licensing and vendor relationships for collaboration tools
  • M&A Responsibilities:
  • Lead migration and consolidation efforts for application portfolios during mergers and acquisitions
  • Evaluate inherited tools/platforms and develop standardization roadmaps
  • Manage integration of disparate toolchains into unified enterprise environments
  • Develop processes for secure offboarding/access removal of divested applications


What You'll Need:

  • 12+ years of experience managing enterprise-scale application platforms and toolchains
  • Deep expertise with the Atlassian product suite (Jira, Confluence, Bitbucket) for 10000+ users
  • Strong technical skills including scripting, CI/CD, container/cloud technologies
  • Experience leading teams of application administrators, engineers, and support staff
  • Solid understanding of ITIL practices and IT service management frameworks
  • Excellent project management, communication and stakeholder management abilities
  • Track record executing change management and process improvement initiatives
  • Experience achieving security authorizations and meeting compliance standards (FedRAMP, FISMA, etc.)
  • Bachelor's degree in Computer Science, IT, or related technical field
  • Plus experience with:
  • Enterprise collaboration and productivity platforms
  • Cloud storage/file sharing applications
  • Project/work management tools
  • Online whiteboards/ideation tools
  • Resource/workforce management solutions


#LI-NA1
#LI-Remote
Benefits of Working at CrowdStrike:

  • Remote-first culture
  • Market leader in compensation and equity awards
  • Competitive vacation and flexible working arrangements
  • Comprehensive and inclusive health benefits
  • Physical and mental wellness programs
  • Paid parental leave, including adoption
  • A variety of professional development and mentorship opportunities
  • Offices with stocked kitchens when you need to fuel innovation and collaboration


CrowdStrike is proud to be an equal opportunity and affirmative action employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at [email protected] for further assistance.
Find out more about your rights as an applicant.
CrowdStrike participates in the E-Verify program.
Notice of E-Verify Participation
Right to Work
CrowdStrike, Inc. is committed to fair and equitable compensation practices. The base salary range for this position in the U.S. is $135,000 - $225,000 per year + variable/incentive compensation + equity + benefits. A candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location.
Expected Close Date of Job Posting is:10-28-2024

Top Skills

Bitbucket
Confluence
JIRA

What the Team is Saying

Andrew C.
Lauren P.
Brian P.
Alexa Z.
Theo K.
Sara I.
Lam N.
Lauren B.
Adeeb C.
Kristan C.
Alena C.
Thaddeus M.
Alyssa J.
KT T.
The Company
Kirkland, WA
10,000 Employees
Hybrid Workplace
Year Founded: 2011

What We Do

CrowdStrike has redefined security with the world’s most advanced cloud-native platform that protects and enables the people, processes and technologies that drive modern enterprise. Tested and proven, the world's largest organizations trust CrowdStrike to stop breaches with unparalleled protection against the most sophisticated cyberattacks.

The CrowdStrike culture has been built upon our Core Values since the day we began. We are Fanatical About the Customer, Relentlessly Focused on Innovation and believe that our Limitless Passion drives Unlimited Potential for every CrowdStriker. As a purpose-built remote-first company, we believe cultivating a connected culture for every employee, no matter where they are in the world, is a key ingredient in building a high-performing, diverse team.

We don’t have a mission statement. We’re on a mission—to stop breaches. Ready to join a mission that matters?

Why Work With Us

We have a culture that celebrates achievement, encourages flexibility and innovation and thrives on teamwork. We all work towards a single mission: to stop breaches. This common goal drives a sense of community and connection among our people across the globe.

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CrowdStrike Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
Kirkland, WA

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