Sr. Director Sales Operations

At Promethean...

We're on a mission to transform the way people learn and collaborate around the world. For over 25 years, we've been empowering educators, innovators, and business leaders with our award-winning interactive displays and software solutions that transform learning and workspaces into connected, creative environments.

Our company is rooted in our values, igniting a culture that fosters collaboration and innovation, as well as promoting an inclusive environment. As a global leader in edtech, we are also passionate about four key areas where we can make a difference: growing access to technology for underserved communities, encouraging our employees to take an active role in improving our world, promoting diversity and inclusion, and reducing our carbon footprint. Discover more about our corporate social responsibility initiatives.

As a member of #TeamPromethean, you'll have the opportunity to change lives with technology and directly impact education and the workplace for countless people every day. If you're passionate about education, collaboration, and making a positive global impact, we want to hear from you. Join us on our mission to transform the world, one student, one teacher, and one community at a time.

The Sr. Director, Revenue Operations will work collaboratively with sales, marketing, channel, product, operations and other key stakeholders to enable improve GTM operational excellency, effectiveness and efficacy. This role will be responsible for evolving and leading an effective GTM enablement and operations team, overseeing GTM technology, sales pipeline, forecasting, reporting and predictive analytics, and working cross-functionally to optimize our buyer and channel partner journeys. 

You’ll leverage your expertise as a data-driven GTM technology-savvy professional in partnership with Finance, Marketing, IT, Product, and Operations teams to enable insights that inform strategic decision-making, while ensuring we remain agile and responsive to market dynamics.

The ideal candidate will be a proven global-minded thinker, bringing strong leadership and project management skills, a deep understanding of Channel-led revenue motions, SaaS metrics, modern GTM technology tools and processes, and a passion for building high-performing teams.

GTM Operations

• Partner with key stakeholders to identify operational issues and opportunities and design solutions to streamline revenue processes
• Evaluate and build strategic methods to unlock future growth opportunities as we scale our business into new markets and industry verticals, and existing and new SaaS revenue streams
• Improve and iterate sales and channel pipeline and forecast management systems, processes, and tools, including bid response management and deal governance
• Create and manage systems and strategy to support territory design, segmentation and tiering, quota setting and capacity planning
• Lead quota design and setting, territory design, pipeline structure and measurement, sales processes, KPI design and visualization across the revenue organization 
• Strategize with key stakeholders across different functions of the business to understand their goals & design/implement corresponding business processes leveraging tools, reports & data analytics to ensure process & reporting alignment as well as tool optimization 
• Lead GTM rhythm of the business activities such as Monthly Business Reviews, Quarterly Business Reviews, and other cadenced reporting and metrics are delivered with high consistency and quality 
• Collaborate with Marketing, Product and Finance leaders to build and execute efficient and scalable GTM business processes that leverage technology while improving productivity and efficacy

Insights

• You will be responsible for delivering a shared/single source of data truth built on well-defined and managed GTM Data and Math models to support indirect/channel-led Hardware and SaaS revenue streams
• Advance reporting and analytical capabilities to surface insights on sales performance, customer lifecycles and renewals, and customer and channel satisfaction trends
• Implement reporting, predictive analytics/AI capabilities that improve short- and long-term forecasting, identifying trends that improve customer and channel performance, and improve seller productivity 
• Design business processes that enable the organization to collect data which will result in key metrics, KPIs & predictive analytics to be provided to different personas of the business, including C-suite

Tools

• Manage GTM technology backlog and roadmap and collaborate with IT and key Vendors to enable cost-effective and outcome-based GTM productivity solutions
• Act as Lead GTM IT Project Sponsor, responsible for gathering and prioritizing requirements and leading on-going process and tools enhancements that improve ROI and revenue productivity 

Enablement

• Evaluate and implement high-impact, outcome-based solutions and processes that improve productivity and enable success as we evolve and introduce solutions, sales and channel motions, and refine/expand markets and segments
• Partner with internal and channel stakeholders todevelop and evolve effective onboarding and on-going enablement processes and programs 
• Support continued development and success measures of key sales plays that support of global sales motions. Contribute to sales methodology maturity and evolution

Requirements:

•  7+ Yrs B2B Sales/Revenue Operations, preferably in global multi-tier indirect, channel-led hardware and software GTM organizations
• Degree in Business, Finance, or a related field preferred. Project Management certification a plus. 
• Proven record of building and leading diverse, high performing teams across geographical regions in support of a global GTM organization
• Organizational skills and ability to self-motivate 
• Demonstrated passion for operations, data intelligence, enablement and thorough understanding of cross-functional alignment in a global environment 
• Proven experience in a similar role with a focus on analytics and business insights to drive revenue growth leveraging applications such as Salesforce CRM, Pardot, CPQ, and PRM platforms 
• SFDC CRM/CPQ, database management, visualization and presentation experience with a strong understanding of sales, sales operations & processes, sales reporting, and management. Experience with Partner Relationship Management platforms a plus
• Track record of delivering strong results, seeing initiatives through from start to end, and self-accountability 
• Excellent interpersonal skills with a team-focused mentality and proven ability to work collaboratively & cross-functionally 
• Demonstrate analytical, reasoning, planning & problem-solving abilities 
• Experience presenting to Executive leadership as well as working with front line team members. 
• Ability to work effectively in a team-based organization, collaborate cross-functionally, and build alignment around goals and objectives 
• Comfortable in a fast paced, highly dynamic, growing organization 

Base Range: $185,000 - $260,000 + Bonus Eligible

For business reasons, Promethean does not employ individuals who work remotely in San Francisco, San Jose or Oakland. 

Promethean provides a comprehensive and competitive benefits package that offers the flexibility and security to thrive both inside and outside of work.

Our benefits include: 

· Medical, Dental, and Vision Insurance 

· Spending Accounts (FSA and HSA) 

· Disability Programs 

· 401(k) Retirement Plan with Matching 

· Generous PTO and Holidays 

· Paid Maternity and Parental Leave Program with Child Care Subsidy 

· Paid Volunteer Time Off 

· Reward and Recognition Program 

· Well-Being Programs (For example, company-wide health challenges) 

· And more!

Promethean is honored to be an equal opportunity workplace. We realize that by creating teams rich in diverse thoughts and experiences, our people, company and customers are free to thrive. We are committed to providing equal employment opportunities regardless of race, color, national origin, religion, creed, genetic information, sex (including pregnancy, sexual orientation or gender identity), age, marital status, disability, military or veteran status; or any other protected classifications or characteristics under applicable local laws. In addition, Promethean values privacy and the protection of personal information.

For information regarding personal information we collect and our use of such data please see our privacy policy: https://bit.ly/2I83hwP

Please contact [email protected] if you have an accessibility request at any point during the hiring process.

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