Smartsheet is a tech company with a human story to tell. We’re here to empower teams to manage projects, automate workflows, and rapidly build new secure solutions, using simple no-code tools. We’re revolutionaries – so for us changing the way the world works is all in a day’s work.
As Smartsheet’s Senior Director of External Communications, you will oversee the vision, development, and execution of integrated, global communications strategies and programs across public relations and executive communications, aligned with Smartsheet’s overall go-to-market (GTM) and business goals.
We seek an experienced, hands-on senior communications professional to evolve our external communications efforts into storytelling that drives impact and action. We are looking for someone with a history of creating innovative and impactful storylines and the ability to partner with our executive team to raise the profile of our company and category. This role will proactively think creatively to garner more earned attention for key thought leadership and product messages.
In doing so, you will lead and contribute to a dynamic team focused on further increasing Smartsheet’s industry dominance as a pioneer and leader in Enterprise Work Management as we accelerate toward achieving $2B in annualized recurring revenue.
You will report to the Vice President, Global Corporate Communications in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer.
- Lead strategy development and execution support for global public relations and executive communications programs aligned to business objectives and priorities.
- Architect the integrated global communications strategy, programs, and investment recommendations for Smartsheet.
- Build and expand the external communications operating model globally.
- Measure and report quarterly on the impact and effectiveness of PR and executive communications initiatives.
- Actively collaborate with teams to manage a proactive, well-planned external media strategy, including preparation and execution of corporate and business announcements, media opportunities in line with external events and/or earnings activities, and opportunistic media relations.
- Lead, grow, and develop a team of high-performing communications professionals.
- Research relevant media coverage and industry trends and develop outreach campaigns that position executives as thought leaders around those topics.
- Meet regularly with key business stakeholders to understand business needs and objectives; provide counsel and recommendations on external communications strategies and best practices.
- Build a plan to further develop a robust spokesperson and influencer network globally. Support building external platforms and messaging through interviews, op-eds, and speaking engagements.
- Define key messages on topics relevant to Smartsheet’s core business and audiences with a focus on developing our profile as a respected thought leader.
- 15+ years of leadership experience in corporate communications or public relations roles, preferably in the software/SaaS industry.
- Bachelor’s degree in Journalism, Public Relations, Marketing, Communications, or or a related field or equivalent practical experience.
- Experience leading a team with proven ability to attract, retain, and inspire a results-oriented team.
- Demonstrated experience presenting to and interacting with press, industry analysts, executive leaders, board members, customers, and a wide variety of internal and external stakeholders.
- Experience managing relationships with global PR agencies.
- Strong team ethic and collaborative work style, with the ability to work independently, assume responsibility, and be accountable.
- A strong executive presence, exceptional interpersonal skills, and experience working directly with C-level and senior executives and driving alignment among them.
- World-class communication skills, both verbal and written.
- Ability to think creatively, with a track record for bringing strategic thinking and product propositions into action plans and output.
- Innovation and creativity: ability to conceptualize and effectively communicate ideas, to improve and chart the next chapter of storytelling.
- HSA, 100% employer-paid premiums, or buy-up medical/vision and dental coverage options for full-time employees
- Equity - Restricted Stock Units (RSUs) for eligible roles
- Lucrative Employee Stock Purchase Program (15% discount)
- 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
- Monthly stipend to support your work and productivity
- Flexible Time Away Program, plus Incidental Sick Leave
- US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
- US employees receive 12 paid holidays per year
- Up to 24 weeks of Parental Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to Udemy online courses
- Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
- Teleworking options from any registered location in the U.S. (role specific)
Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity and RSU stock grant upon accepted offer. California & New York: $210,600 to $291,600 | All other US States: $195,000 to $270,000.
At Smartsheet, we’ve created a place where everyone is welcome — people from all over the world, all backgrounds, all ages, all colors, and all beliefs working side by side. Here, everyone can make a difference and empower others to do the same. You’re encouraged to apply even if your experience doesn’t precisely match our job description—if your career path has been nontraditional, that will set you apart. At Smartsheet, we empower everyone, everywhere to change the way the world works—join us!
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, and Japan. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
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What We Do
At Smartsheet, our mission is to empower anyone to drive meaningful change — for themselves, their businesses, and the world. Simply working harder is not enough to be successful against a shifting economic landscape. Smartsheet transforms work into dynamic work, unifying collaboration, workflows, and content management into a flexible, secure, no-code platform that gives anyone the ability to continuously make an impact. By changing the way the world works, we believe we can change the world.
Why Work With Us
Smartsheet is a place where people love what they do and are empowered to do their best work
every day. We support one another and achieve our goals as a team, not as individuals. Regardless of role, team members are driven, entrepreneurial, and committed to making an impact by turning great ideas into action.
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