Job Summary
The Senior DevOps engineer will provide technical leadership to our team of DevOps Engineers. This role will provide coaching, mentorship, and training as well as shaping the technical road map and standards for iHerb’s DevOps team. This role will work closely with other Lead Developers in the organization to ensure proper support and alignment is in place to push new technologies to both front and back end services.
Job Expectations:
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Work closely with the Engineering Operations teams to ensure proper security, infrastructure, and standards are in place
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Create new concepts and designs by collaborating with the DevOps Engineers and other Lead Developers
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Coach and mentor the team on DevOps best practices (design, troubleshooting, work breakdown, work estimation, automated testing, etc.)
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Work closely with the other teams (Developers and DBA team) to optimize system architecture and project efficiency
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Partner with the Project Manager to plan work and prioritization
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Guide DevOps team efforts towards successful project delivery.
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Provide technical leadership to teammates through coaching and mentorship.
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Provide regular updates on projects and team performance to Director of IT Operations
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Identify and encourage areas for growth and improvement within the team.
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Work closely with our NOC team to transfer knowledge on new tools or new services
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Analyze and resolve technical and application problems.
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Assess opportunities for process improvement and prepare documentation of rationale to share with team members and other affected parties.
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Research and evaluate a variety of software products
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On call duties as needed
The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.
Knowledge, Skills and Abilities:
Required:
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Experience leading a team of System or DevOps Engineers
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Full understanding and expert knowledge in tools and technologies such as CDN (Akamai, Cloudflare), DNS GTM, DNS (Dyn, Cloudflare), Cloud base computing (WMS), Code Deployment (Octopus), Configuration Management (Ansible), etc
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Experience with Linux
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Expert in analyzing web traffic and identify problems and unusual trend
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Skilled in organizing resources and establishing priorities.
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Excellent verbal and written communication skills
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Ability to learn and support new systems and applications
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Expert knowledge and Experience to work with high traffic websites, update, monitoring, and maintenance strategies.
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Strong knowledge of HTTP protocol and IP concepts
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Working knowledge of applications servers like SOLR, Redis, Docker
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Experience writing shell scripts, php and other scripting languages
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Strong knowledge of system architecture, best practices and design patterns
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Strong knowledge of design and implementation of distributed systems (SOA, Micro Services, Docker, …)
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Expert knowledge of and ability to communicate system architecture and design principles
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Proven track record being technical lead of DevOps projects from inception to successful release
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Knowledge of source control systems
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Accustomed with agile methodologies
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Understanding of debugging, performance profiling and optimization
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Strong initiative to find ways to improve solutions, systems, and processes
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Familiar with E-Commerce
Experience Requirements:
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Generally, requires a minimum of five (5) to ten (10) years of experience with DevOps
Education Requirements:
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Bachelor’s Degree in Information Technology or Computer Science or related field preferred and/or years of experience
#LI-JC1
Employees (and their families) that meet eligibility criteria as outlined in applicable plan documents are eligible to participate in our medical, dental, vision, and basic life insurance programs and may enroll in our company’s 401(k) plan. Employees will also be eligible for Time Off and Paid Sick Leave pursuant to the company’s policies. Employees will enjoy paid holidays throughout the calendar year. Eligibility requirements for these benefits will be controlled by applicable plan documents.
Hired applicant may be awarded Restrict Stock Units and receive annual bonuses pursuant to eligibility and performance criteria defined in the respective plan documents and policies.
For more information on iHerb benefits, visit us at iHerbBenefits.com.
Anticipated Pay Scale:
$115,850—$184,307 USD
Staffing Agency Submission Notice
iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to staffingvendors@iherb.com. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.
About iHerb
iHerb is on a mission to make health and wellness accessible to all. We offer Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience.
We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we’ve been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 50,000 products, from over 1,800 brands direct to our customers in 180+ countries.
Our vision is to become the #1 destination for health and wellness across the world.
With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team:
Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly ·
Embrace Diversity & Inclusion · Strive for Simplicity
iHerb Benefits
At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit www.iHerbBenefits.com. For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for.
iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.
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