The Specialist Solutions Engineer will collaborate with clients to assess their business needs and current security architecture, leveraging Cloudflare's Zero Trust solutions to enhance security posture. Responsibilities include guiding clients through solution design, managing sales engagements, and articulating product benefits while addressing customer security requirements.
Available Location: Mumbai
What you'll do as a Specialist Solution Engineer
You will work with our clients to understand their business needs and understand their current applications landscape and access architecture with the goal of helping them develop a security posture that meets their needs while also keeping their employees and assets safe according to the most recent standards in cyber security. You will do this with the technological solutions in the Cloudflare One product portfolio, which encompasses different Zero Trust offerings, including our cutting edge Remote Browser Isolation and email security solutions.
You will work closely with our Account Executives (AEs); generalist SEs, as well as every other team at Cloudflare, from Sales and Product to Engineering and Customer Support.
Responsibilities
You serve as a trusted advisor to our customers; helping them find the best solution for their business needs with Cloudflare One.
- Guide qualified prospects through the Solution Design and Proof of Concept stages of sales engagements; showing them the key capabilities of the Cloudflare One portfolio
- Work with your Sales Partners to consistently achieve Pipeline and Revenue goals
- Understand our customers IT landscape and security requirements and develop an architecture for our customers to support their business needs
- Articulate the benefits of the Cloudflare One product portfolio vs competing solutions
- Promote retention by capturing and communicating gaps in product or features
Skill Requirements
- Curiosity and Learning Agility
- 8+ years of prior Technical Sales, Systems Engineering, or related experience
- Experience interacting with senior level/executives to communicate a message of network and security transformation
- Familiar with trends in cyber security (e.g. RAT/trojans, malware, ransomware, phishing, adware, cryptomining, spam, botnets, info stealing, scareware)
- Fundamental understanding of customer network and application architectures.
- Technical curiosity and passion: Cloudflare is at the cutting edge of internet technology. It's incumbent on us to stay up to date not only with Cloudflare's specific products, but with industry trends.
- Detailed understanding of workflow from user to application including hybrid architectures with Azure, AWS, GCP.
- SASE concepts and Zero Trust Networking architectures
- Secure Web Gateway, CASB, DLP, DNS, DNS over HTTPS
- IdP/authentication, SAML, OTP
- SaaS application integration and tenant controls
- VPN and remote access challenges
- SIEM and log analytics platforms
- Client OS fundamentals and software distribution
- Ability to jump in with hands-on configuration when needed
- Ability to manage a project, work to deadlines, and prioritize between competing goals
Other desirable skills areas include:
- Routing, subnetting, split tunnels. SD-WAN, local internet breakout
- End user and application security risks - DDoS, malware, phishing, viruses
- Knowledge of competitive market around CDN providers, Web application Firewall, Remote access solutions, Next generation Firewalls, CASB solutions , DDOS mitigations solutions, SD-WAN solutions , Secure Gateway solutions
- Ideally knowledge of Cloudflare ZTNA solutions such as Teams, Access, Gateway, and Browser Isolation
Cloudflare Seattle, Washington, USA Office
Seattle, WA, United States
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