Solutions Configuration Management Analyst

Company Overview:

Cohere Health is illuminating healthcare for patients, their doctors, and all those who are important in a patient’s healthcare experience, both in and out of the doctors office.  Founded in August, 2019, we are obsessed with eliminating wasteful friction patients and doctors experience in areas that have nothing to do with health and treatment, particularly for diagnoses that require expensive procedures or medications.  To that end, we build software that is expressly designed to ensure the appropriate plan of care is understood and expeditiously approved, so that patients and doctors can focus on health, rather than payment or administrative hassles.

Opportunity Overview:

As a member of the Solutions Configuration Management team you will be contributing to the analysis, documentation, implementation and maintenance of the configurations needed to enable Cohere Health solutions to meet the needs of our customers.

You will work closely with our customers and other members of the Cohere Health team to scope, document, implement and deliver configuration items (CIs) needed to meet the requirements as part of the implementation and maintenance of the Cohere Health solutions.
Last but not least: People who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.
What you will do:

• Serve as the technical advocate for our customers, educating them and answering their questions related to the configurability of our solutions and, as needed, involve other company resources to ensure that there is complete understanding by our customers of how our solutions can be configured to meet their requirements
• Work with customers to document requirements and decisions related to the different configurations items  (e.g. data transformations, integrations, business rules, custom communications, etc.) that will be needed for the proper setup of the Cohere Health solutions to meet specific customers needs

• Plan and execute all aspects related to assigned configuration projects, especially for new client launches
• Manage all aspects of the lifecycle of the configurations items that are needed for a customer’s implementation in a timely manner 
• Closely work with other teams within Cohere Health to ensure that new features and functionality are designed and built with with configuration in mind

• Work with configuration teams to scope, develop and implement configuration management tools
• Help with the definition of test scenarios and success criteria for the different configuration items that are implemented for a customer

Your background & requirements:

• Bachelor’s degree in Computer Science, Systems Engineering, or related field
• Minimum 1 year of professional experience in a Configuration Management role
• Prior experience in healthcare or life sciences space desirable but not required
• Experience with project management
• Experience with data exchange/transformation and/or integration/interoperability analysis and implementation
• Knowledge of version control systems
• Knowledge of configuration management tools
• Analytical thinking
• Work effectively with team members, employees and customers
• Self-starter, able to work independently, able to succeed in a fast-paced, high intensity start-up environment
• Structured way of working
• Strong problem-solving and trouble-shooting skills
• High attention to detail
• Proven experience in Excel, including advanced functions and data analysis
• Familiarity with Jira for task tracking and project management
• Working knowledge of JSON for data manipulation and integration purposes is a plus

We can’t wait to learn more about you and meet you at Cohere Health!

Equal Opportunity Statement: 

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all.  To us, it’s personal.
The salary range for this position is $90,000 to $110,000 annually; as part of a total benefits package which includes health insurance, 401k and bonus. In accordance with state applicable laws, Cohere is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including but not limited to qualifications for the role, experience level, skillset, and internal alignment.

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