Chewy is looking for a to join our Exotics team, based in Bellevue, WA or Boston, MA. This is an exciting opportunity building the shopping experience for our quickly growing Exotics category. In this role you will be responsible for understanding customer shopping behavior, developing merchandising strategies for our core shopping aisles, and building transparency for Exotics in top-of-funnel pages. You will iteratively test and learn to continuously optimize the site experience for our customer. You like to partner with cross-functional collaborators to translate business priorities into onsite merchandising or product strategies. You are a critical thinker, organized, and able to handle ambiguity.
- Own onsite merchandising for areas of Chewy you handle
- Build an outstanding site experience for customers
- Drive segment targeting and scalable content placement
- Use web analytics and data to guide ongoing site experience improvements and content optimizations that drive awareness and engagement with Chewy products and service programs
- Drive continuous learning and onsite experience excellence through iterative content experimentation
- College degree in business-related field
- 4+ years’ work experience, with 2+ years in E-commerce and content management
- Strong written and verbal communication skills
- Ability to work with cross-functionally collaborators
- Demonstrate a data-driven approach to problem solving and prioritization
- Exotics experience preferred
- Experience in E-commerce back-end operations and Google Analytics
- Familiarity with SQL
- : Bellevue, WA or Boston, MA only
- 2+ days in hub location per week
- NOT an option for this role
Our pay range for a position is The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant.
We offer different types of insurance, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Non-exempt hourly team members accrue paid time off (PTO) while salaried-exempt team members have unlimited PTO, subject to manager approval. Non-exempt hourly team members in Fulfillment Centers and Customer Service are also eligible for additional unplanned unpaid time off (UTO). Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
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What We Do
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. We view pets and pet parents as family, and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, growand unleash your fullest potential.
Launched in 2011, we offer the personalized service of a neighborhood pet store alongside the convenience and speed of e-commerce. Customers love shopping our wide selection of products of more than 100,000 products (including our Private brands and prescription Rx food and Rx medication products), which we offer at competitive prices, fast 1-2 day shipping and around-the-clock convenience that only e-commerce can offer.
Chewy’s commitment to customer service is the core of our brand, and our customers love us for it. We “WOW” pet parents through 24/7 assistance, advice and encouragement every day of the year. We make pet parenting easy with our convenient Autoship subscription program—which allows our customers to schedule their orders, so they never run out of their pet food, supplies and medication they need.
As an e-commerce company, product innovation drives our operations, and our team is constantly striving to find new and better ways to improve our customers’ experience. From an easy-to-navigate website and highly rated mobile apps, to detailed order tracking and personalized “Pet Profile” features, we are transforming the way pet parents shop.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
