Senior Voice Systems Design Specialist

Senior Voice Systems Design Specialist

Company:

The Boeing Company

The Boeing Company is currently seeking a Senior Voice Systems Design Specialist to join the Communication & Voice team in Berkeley, MO; Kent, WA; North Charleston, SC; Seal Beach, CA; or Seattle, WA. 

The Communication & Voice team is seeking a Senior Voice Systems Design Specialist in the United States. This role involves managing voice product and component viability throughout their lifecycle, providing technical support for voice delivery systems, and resolving complex issues using appropriate troubleshooting techniques. The candidate should possess knowledge of various telephony systems, network routing experience, and strong analytical skills. The ideal candidate will enjoy challenges and support the enterprise voice product.

Position Responsibilities:

• Performs product and component management to ensure technical viability and cost-effectiveness from the point where it is evaluated through implementation and support, to retirement

• Uses technical expertise to help business partners and others by answering technical questions regarding the usage, troubleshooting and functionality of delivery systems products to ensure effective implementation and usage of delivery system products

• Applies knowledge of computing systems to choose appropriate troubleshooting techniques to resolve complex, escalated delivery systems problems

• Works with appropriate product supplier for enhancements and issues not resolved in-house

• Chooses appropriate computing products and methods to ensure requirements are met for security, problem management, capacity/performance management and operational management

• Documents resolutions/analyses according to support procedures

Basic Qualifications (Required Skills/Experience):

• 5+ years of experience in different telephony systems and technologies (VoIP, Analog, PBX, etc.)

• 3+ years of experience with network protocols and/or routing table definition

Preferred Qualifications (Desired Skills/Experience):

• Bachelor's degree or higher

• Active security clearance

• Certification for classified telephones (e.g. CNSS TSG, NTSWG)

• Experience with Avaya and Cisco infrastructure

• Experience with project management

• Experience with collaborate multi-functionally with different departments and vendors

• Experience with working independently to solve challenging problems

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Pay & Benefits:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.  

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary pay range: $120,700 – $174,800

Language Requirements:

Not Applicable

Education:

Not Applicable

Relocation:

Relocation assistance is not a negotiable benefit for this position.

Export Control Requirement:

This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.

Safety Sensitive:

This is not a Safety Sensitive Position.

Security Clearance:

This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required.

Visa Sponsorship:

Employer will not sponsor applicants for employment visa status.

Contingent Upon Award Program

This position is not contingent upon program award

Shift:

Shift 1 (United States of America)

Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning