Our Opportunity:
Chewy is seeking a Senior Supply Chain Program Manager, with a focus on Instock improvement through Demand and Supply Planning initiatives to join our exciting and fast-paced team in Bellevue, WA. This will include leading programs for improving safety stock/service levels, forecasting accuracy, and operations planning between supply chain and warehouse operations. The individual should have a background in Demand Planning and Forecasting with a solid understanding of Supply Planning and S&OP. The primary focus of a Senior Program Manager in this role is to own and implement the roadmap for inventory planning initiatives across Healthcare categories and International Expansion. This role will have to bring a collaborative mentality to the table as we coordinate projects that involve partners within Supply Chains other related groups such as Merchandising and inbound warehouse operations. Our ability to have the right products in the right place at the right time is critical to the continued growth of Chewy. This position will have a significant impact on our overall business, and the right candidate will need to be ready to operate with a high degree of autonomy from day one.
What You'll Do:
- Partner with instock management, analytics, operations, transportation, and merchandising teams to deliver an extraordinary customer experience to pet parents and partners.
- Build long-term, sustainable, automated processes that ensure the Supply Chain strategy is efficiently implemented across all cross-functional teams.
- Identify gaps and create scalable solutions to enable selection growth without risking efficiency in Chewy’s fulfillment network.
What You'll Need:
- Bachelor’s degree in Supply Chain, Logistics, Finance, Management, Engineering or related field
- Strong analytical skills including SQL, Tableau and advanced Excel, including the ability to pull and use data to identify and solve ambiguous problems
- 5+ years of experience in the operations, general management or engineering fields
- Up to 10% travel required
Bonus:
- MBA or Master of Science in Supply Chain, Engineering, Transportation, or other Operations subject areas; or equivalent Master's level degree
- 5+ years of experience in supply chain or transportation operations
- Experience with operations and delivery methodologies such as Lean/Six Sigma
- Experience with Fulfilment Center or retail assortment planning
- Experience with analytical tools such as R or Python
- Successful delivery of technology solutions
- Demonstrated ability to think big and influence across all levels of an organization
- Consistent track record of taking ownership and driving results
- Outstanding professional writing and communication skills
- E-commerce background a plus
Compensation & Benefits:
Our salary range for a Senior Supply Chain Program Manager position is $129,500.00 - $207,000.00. The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k, and a new hire and annual equity grant.
We offer different types of insurance, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Salaried-exempt team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
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Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
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What We Do
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. We view pets and pet parents as family, and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, growand unleash your fullest potential.
Launched in 2011, we offer the personalized service of a neighborhood pet store alongside the convenience and speed of e-commerce. Customers love shopping our wide selection of products of more than 100,000 products (including our Private brands and prescription Rx food and Rx medication products), which we offer at competitive prices, fast 1-2 day shipping and around-the-clock convenience that only e-commerce can offer.
Chewy’s commitment to customer service is the core of our brand, and our customers love us for it. We “WOW” pet parents through 24/7 assistance, advice and encouragement every day of the year. We make pet parenting easy with our convenient Autoship subscription program—which allows our customers to schedule their orders, so they never run out of their pet food, supplies and medication they need.
As an e-commerce company, product innovation drives our operations, and our team is constantly striving to find new and better ways to improve our customers’ experience. From an easy-to-navigate website and highly rated mobile apps, to detailed order tracking and personalized “Pet Profile” features, we are transforming the way pet parents shop.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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Chewy Offices
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Employees engage in a combination of remote and on-site work.
