Our Opportunity:
Chewy is looking for a Senior Site Merchandising Manager to join our team, based in Boston/Plantation/Seattle. This is an exciting opportunity to help shape Chewy’s shopping experience and ensure that we deliver to our customer’s high expectations. This role has end-to-end ownership of site merchandising strategies designed to rapidly grow the Chewy private brands business. The role partners closely with critical team memebers and senior leaders from category management, ops, marketing, creative services, and product/engineering teams to build best-in-class shopping experiences for new and existing Chewy customers. This individual must be highly motivated, results focused, organized, and detail oriented, and must possess solid objectivity, problem-solving, and interpersonal skills. You'll get to work side by side with smart and passionate business, tech, and operations professionals. You will be involved in many aspects of building private brands businesses, and you will be given the freedom and flexibility to move quickly. We are looking for someone who has the personality, passion, tenacity, and drive to succeed!
What You’ll Do:
- Own site merchandising strategies for Chewy private brands, including go-to-market launch plans as well as ongoing taxonomy and content plans to sustain the growth of new and best-selling products
- Identify site merchandising dependencies and implement mechanisms with partner teams to ensure flawless onsite experiences
- Create and maintain mechanisms to keep cross-functional partners and leadership informed, as well as to surface key debates with relevant stakeholders
- Own inputs into partner team roadmaps to develop required features and reporting that can scale to the rest of the site merchandising team. Identify go-big opportunities and advocate for internal and external resources where needed to surprise & delight customers
What You’ll Need:
- College degree in business-related field
- 7+ years work experience, with 2+ years in ecommerce
- Strong written and verbal communication skills
- Ability to work effectively cross-functionally
- Demonstrate a data-driven approach to problem solving and prioritization
- Ability to think ahead and set plans in motion for future growth needs
- Ability to work effectively cross-functionally
Bonus (if applicable):
- Familiarity with SQL and advanced Excel capabilities
Compensation & Benefits:
Our salary range for a Senior Site Merchandising Manager position is $110,500.00 - $176,000.00. The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k, and a new hire and annual equity grant.
We offer different types of insurance, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Salaried-exempt team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
What the Team is Saying
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What We Do
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. We view pets and pet parents as family, and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, growand unleash your fullest potential.
Launched in 2011, we offer the personalized service of a neighborhood pet store alongside the convenience and speed of e-commerce. Customers love shopping our wide selection of products of more than 100,000 products (including our Private brands and prescription Rx food and Rx medication products), which we offer at competitive prices, fast 1-2 day shipping and around-the-clock convenience that only e-commerce can offer.
Chewy’s commitment to customer service is the core of our brand, and our customers love us for it. We “WOW” pet parents through 24/7 assistance, advice and encouragement every day of the year. We make pet parenting easy with our convenient Autoship subscription program—which allows our customers to schedule their orders, so they never run out of their pet food, supplies and medication they need.
As an e-commerce company, product innovation drives our operations, and our team is constantly striving to find new and better ways to improve our customers’ experience. From an easy-to-navigate website and highly rated mobile apps, to detailed order tracking and personalized “Pet Profile” features, we are transforming the way pet parents shop.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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Chewy Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
