Senior Service Engineer

Swiftly® is a leading provider of technology and solutions for retailers worldwide. Our best-in-class platform delivers innovative, turn-key solutions that empower retailers to grow sales and build loyalty, while enabling brands to reach more shoppers through retail media networks. 

Swiftly is the first vendor in the industry to connect the digital and in-store shopping experience with a robust ad platform, while deepening insights using 1st party data and analytics. We offer the only system to seamlessly connect with retail customers across the entire shopping journey. With our recent Series C funding round totaling $100M we are expanding our team with exciting times ahead. Swiftly is building better retail through technology. 

Position Summary:

Swiftly is searching for a software engineer with an entrepreneurial mindset to help us onboard and service our client base to Swiftly’s platform. Successful candidates will bring strong backend software development background, a track record of working on integration/onboarding projects in an enterprise environment, and good interpersonal and organizational skillsets.

Responsibilities Include:

• Architect, design, and implement backend services to support a rich ecosystem of APIs used by mobile and web clients 
• Automate manual processes to streamline app delivery end to end 
• Manage and collaborate with cross-functional teams to capture requirements 
• Configure, build, test, and deploy integration software solutions 
• Collaborate with solutions engineers and technical program managers to write technical design proposals and participate in and/or oversee code reviews 
• Write scalable tests, release plans, and end-user documentation to support our fast-growing organization 
• Resolve (diagnose, track, and manage) software integration issues 
• Deliver technical improvements and bug fixes
• Work closely with the internal support team and business users to understand the business requirements 
• Provide recommendations for standard methodologies pertaining to integration design and development 
• Availability for on-call (about 10 days a month) 
• Other related duties as assigned

Required Qualifications:

• Strong experience developing microservices using Kotlin with Quarkus, Docker, Kubernetes, and Postgresql 
• Familiarity with Microsoft Azure 
• Experience with test-driven development and automated testing frameworks
• Experience with Scrum/Agile development methodologies
• Capable of delivering on multiple competing priorities with minimal supervision 
• Excellent verbal and written communication skills
• Bachelor’s Degree in computer science or equivalent experience 
• 5+ years experience in enterprise backend Java or Kotlin combined development 

Preferred Qualifications:

• Mix of startup and large software company experience 
• Experience working with brick and mortar retail environments

Working For Swiftly

We are working on a set of problems that require the best in the industry to get right. Our employees are the pillars of the future of the company and they are treated and compensated as such. We're a growing team of experienced industry professionals building an organization that can solve tough problems and values a collaborative environment. 

Every Swiftly employee: 

-Has demonstrated the ability to work collaboratively in an ambiguous, fast-paced environment 

-Takes ownership of their domain from the ground up, from inception through deployment to customers 

-Leaves their ego at the door and ensures the best idea leaves the room 

-Is always experimenting with new technologies and learning new skillsets 

If you've ever wanted to work on a project that blends a gorgeous consumer experience, sophisticated logistics, and scale that rivals the largest technology players, Swiftly is the place for you. 

Equal Opportunity Employer 

Swiftly is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Swiftly will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. Reasonable accommodations are available for qualified individuals with disabilities throughout the subsequent application process.