Senior Program Manager - Chewy Ads

Company Overview: 

Chewy is an online retailer of pet food and pet-related products. Our mission is to provide pet owners with the highest quality products, services, and support. We are seeking a highly motivated and expert Senior Program Manager to identify Retail Margin improvement opportunities and stand-up programs to address them at scale. 

Job Summary: 

The Senior Program Manager – Chewy Advertising will be responsible for identifying, prioritizing, and driving programs that will improve Chewy's Retail Media operations. You will play a crucial role in coordinating the budget, managing vendors, JBP Process, identifying GTM opportunities, and optimizing sales operations with vendor tools. This role will work cross-functionally with Category Management, finance, marketing, product, and more to streamline business operations. This role will play a critical part in implementing our toolset for Chewy Ads’ Retail Media Network (RMN) while ensuring alignment with operational and business goals.

Key Responsibilities:

• Budget and Forecast Management: Coordinate budgets across constituents ensuring accurate financial planning and resource allocation.
• Margin Improvement Initiatives: Identify and prioritize opportunities to improve profit margins across the organization. Develop and implement programs to address these opportunities at scale.
• Cross-Functional Collaboration: Work closely with product, marketing, and finance teams to gather input, align priorities, and implement margin improvement initiatives effectively.
• Performance Monitoring: Supervise progress on margin improvement initiatives and report on key metrics related to margin performance to senior leadership.
• Partner Relationships: Develop and maintain strong relationships with key partners to drive alignment and secure agreement for initiatives.
• Business Insight: Cultivate a deep understanding of Chewy’s business operations and financial drivers to inform strategic decisions.
• Salesforce Management: Leverage Salesforce.com to manage sales processes, track performance, and generate insights for decision-making.
• Team Development: Establish clear roles and responsibilities for Team Members and develop and implement training curricula.

Qualifications:

• Bachelor’s degree in Business, Finance, or a related field; MBA preferred.
• 6+ years of experience in business operations, financial analysis, or related roles, preferably within a retail or media environment.
• Strong analytical skills with the ability to identify and interpret complex data 
• Proficiency in Salesforce.com
• Excellent communication and interpersonal skills, with the ability to form relationships across all levels of the organization.
• Strong project management skills with the ability to manage multiple initiatives simultaneously 
• Experience working in a fast-paced, dynamic environment

LI-Hybrid

Compensation & Benefits:

Our salary range for a Senior Program Manager position is $129,500.00 - $207,000.00. The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k, and a new hire and annual equity grant. We offer different types of insurance, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com. Salaried-exempt team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.