Company Overview:
Chewy is an online retailer of pet food and pet-related products. Our mission is to provide pet owners with the highest quality products, services, and support. We are seeking a highly motivated and expert Senior Program Manager to identify Retail Margin improvement opportunities and stand-up programs to address them at scale.
Job Summary:
The Senior Program Manager – Chewy Advertising will be responsible for identifying, prioritizing, and driving programs that will improve Chewy's Retail Media operations. You will play a crucial role in coordinating the budget, managing vendors, JBP Process, identifying GTM opportunities, and optimizing sales operations with vendor tools. This role will work cross-functionally with Category Management, finance, marketing, product, and more to streamline business operations. This role will play a critical part in implementing our toolset for Chewy Ads’ Retail Media Network (RMN) while ensuring alignment with operational and business goals.
Key Responsibilities:
- Budget and Forecast Management: Coordinate budgets across constituents ensuring accurate financial planning and resource allocation.
- Margin Improvement Initiatives: Identify and prioritize opportunities to improve profit margins across the organization. Develop and implement programs to address these opportunities at scale.
- Cross-Functional Collaboration: Work closely with product, marketing, and finance teams to gather input, align priorities, and implement margin improvement initiatives effectively.
- Performance Monitoring: Supervise progress on margin improvement initiatives and report on key metrics related to margin performance to senior leadership.
- Partner Relationships: Develop and maintain strong relationships with key partners to drive alignment and secure agreement for initiatives.
- Business Insight: Cultivate a deep understanding of Chewy’s business operations and financial drivers to inform strategic decisions.
- Salesforce Management: Leverage Salesforce.com to manage sales processes, track performance, and generate insights for decision-making.
- Team Development: Establish clear roles and responsibilities for Team Members and develop and implement training curricula.
Qualifications:
- Bachelor’s degree in Business, Finance, or a related field; MBA preferred.
- 6+ years of experience in business operations, financial analysis, or related roles, preferably within a retail or media environment.
- Strong analytical skills with the ability to identify and interpret complex data
- Proficiency in Salesforce.com
- Excellent communication and interpersonal skills, with the ability to form relationships across all levels of the organization.
- Strong project management skills with the ability to manage multiple initiatives simultaneously
- Experience working in a fast-paced, dynamic environment
LI-Hybrid
Compensation & Benefits:
Our salary range for a Senior Program Manager position is $129,500.00 - $207,000.00. The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k, and a new hire and annual equity grant. We offer different types of insurance, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com. Salaried-exempt team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Top Skills
What the Team is Saying
.jpeg)
.jpeg)
What We Do
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. We view pets and pet parents as family, and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, growand unleash your fullest potential.
Launched in 2011, we offer the personalized service of a neighborhood pet store alongside the convenience and speed of e-commerce. Customers love shopping our wide selection of products of more than 100,000 products (including our Private brands and prescription Rx food and Rx medication products), which we offer at competitive prices, fast 1-2 day shipping and around-the-clock convenience that only e-commerce can offer.
Chewy’s commitment to customer service is the core of our brand, and our customers love us for it. We “WOW” pet parents through 24/7 assistance, advice and encouragement every day of the year. We make pet parenting easy with our convenient Autoship subscription program—which allows our customers to schedule their orders, so they never run out of their pet food, supplies and medication they need.
As an e-commerce company, product innovation drives our operations, and our team is constantly striving to find new and better ways to improve our customers’ experience. From an easy-to-navigate website and highly rated mobile apps, to detailed order tracking and personalized “Pet Profile” features, we are transforming the way pet parents shop.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
Gallery
Chewy Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
