Senior Product Manager, Specialty Care

We are looking for an experienced Senior Product Manager who will build new experiences to drive the growth and impact of our Specialty Care program, serving members with a broad range of complex behavioral health conditions. You will own discovery, solution definition, prioritization, and execution of key initiatives to eliminate barriers to care with a focus on higher-acuity members.

What you’ll be doing:

• Partner with the Specialty Care team to define and execute the product strategy and roadmap, ensuring alignment with the company's strategic objectives and user needs
• Lead and engage a cross-functional team of engineers, designers, subject matter experts, and data scientists to deliver high-impact products.
• Conduct and source comprehensive market research to identify new opportunities and understand the evolving competitive landscape.
• Collaborate with other departments to ensure products comply with regulatory standards and align with business goals.
• Cultivate a high-performing team, setting clear expectations, providing continual guidance and feedback, and fostering a culture of innovation, collaboration, trust, accountability, and growth
• Stay informed of industry trends, best practices, and emerging technologies to inform and influence the product strategy and direction
• Work with team members to build a portfolio of internal core competencies and best-in-class partnerships in a complex healthcare ecosystem.

What success looks like in this role: 

• Continuously enhance and expand Specialty Care programs, driving care model innovation at scale to support our highest acuity members
• Build trusting relationships with cross-functional teams including revenue, medical affairs, operations, and data science
• Deliver market-leading customer & member satisfaction, usability, and outcomes
• Exceed business objectives across reach, utilization, and clinical improvement

What we expect from you:

• 5+ years of product management experience; at least 2 years within the behavioral health, healthcare, or a related field strongly preferred.
• Proven track record of delivering successful products, ideally in a startup or fast-paced environment.
• Excellent analytical, decision-making, and problem-solving skills.
• Strong interpersonal and communication skills, with the ability to communicate complex concepts clearly and persuasively across different audiences.
• Experience working with cross-functional teams in a collaborative environment.
• Familiarity with agile development methodologies and user-centered design principles.

The target base salary range for this position is $172,400 - $215,500, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. 

Benefits provided by Spring Health:

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

• Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
• We offer competitive paid time off policies including vacation, sick leave and company holidays.
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
• Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals. 
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
• Access to Wellhub,  which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year.
• $200 per year donation matching to support your favorite causes.