Senior Product Manager II, Platform

Redox is on a mission to accelerate healthcare’s transformation with useful data. Redox accelerates the development and distribution of healthcare products with a full-service integration platform to securely and efficiently exchange healthcare data. With just one connection, data can be transmitted across a growing network of 7,300+ provider organizations and 240+ healthcare products. Redox connections serve tens of millions of patient records per day, leveraging a single data standard compatible with more than 90 electronic health record systems.

Opportunity & Impact:

As a Senior Product Manager II, you will play a key role in reducing friction in healthcare integration and work on our Platform shared services that enable integration across various markets in healthcare: Vendors, EHRs, Providers, Payers, and Pharma & Life Sciences. 

You will deliver innovative solutions for our customers. You should understand how to leverage frameworks to develop deep customer empathy and work with partners in design and engineering to deliver valuable, usable, and feasible solutions to our customers.

As a Sr. Product Manager II, your responsibilities will include:

• Product Strategy:  Develop and execute product strategies that align with business objectives. Own and drive shared platform functionality & features that will improve the self-service and transparency of our platform for all customers. 
• Market Research:  Conduct market research and collaborate with cross-functional teams to create and prioritize product roadmap. Conduct qualitative research on customers, domains, and business needs.
• Roadmap Planning: Collaborate with cross-functional teams to create and prioritize product roadmap on the Platform. Ensure alignment with business goals and customer needs. In particular, continuing to build out Redox's FHIR API and the developer experience surrounding it.
• Stakeholder Collaboration: Engage with internal and external stakeholders to gather requirements and feedback. Build strong relationships with key partners. Understand team dynamics and foster healthy collaboration.
• Release Management & GTM Support: Oversee product releases, and coordinate with development teams to deliver high-quality releases on schedule.
• Communication: Communicate product plans, updates, and status to internal teams, executives, and other stakeholders. Effective communication extends beyond the team, including presentations that articulate rationale.
• Data & Analytics: Define Key Performance Indicators (KPIs) aligned with product goals, collaborate on data collection and analysis, integrate user feedback, monitor metrics through dashboards, and stay informed about market changes.
• Process Improvement: Improve processes such as customer research, marketing analysis, product development, measuring adoption, and iterating. Go beyond conventional practices, exploring innovative yet practical solutions.

To be successful in this role, your skills & experience should include:

• 8+ years of Product Management experience, demonstrating a deep understanding of the industry and a successful track record in overseeing multiple complex product strategies.
• Experience in Product working with healthcare data platforms, EHRs, and/or healthcare APIs supporting integration of healthcare applications.
• Deep understanding of healthcare industry, healthcare data, including experience working with FHIR or HL7 standards.
• Strong knowledge of healthcare technology, EHR, and industry challenges.
• Strong Technical aptitude with the ability to collaborate effectively with technical teams.
• Strong product operating model principles and an ability to work in an empowered product culture – meaning working collaboratively and cross-functionally and from ideation through to GTM/release alongside commercial teams.
• Experience working extensively with designers, researchers, and engineers.
• Proven ability to collaborate effectively with stakeholders at all levels.
• Excellent communication and presentation skills, with the ability to convey complex concepts to both technical and non-technical audiences. Ability to present to the CEO and Exec team.
• Strategic thinking, analytical mindset, and strong problem-solving skills.
• Meticulous attention to detail, ensuring accuracy and quality in project deliverables.
• Ability to manage multiple tasks and priorities simultaneously.
• Customer and user experience aptitude with the ability to work collaboratively with commercial / sales teams.
• Strong leadership skills with the ability to motivate and guide cross-functional teams.
• Demonstrated ability to create detailed user flows with all the happy and sad paths.
• Proven track record of positively mentoring others and contributing to a growing product culture.

Nice to have skills:

• Experience working directly in Healthcare interoperability
• Experience with the products / cloud technology from major tech companies (GCP, Microsoft Azure, AWS, Databricks, Snowflake) and Systems Integrators that support these tech companies in healthcare deals
• Knowledge of FHIR (Fast Healthcare Interoperability Resources)
• Experience with the HL7 Da Vinci Project and/or AHIP workgroups
• Experience with healthcare APIs
• Proficiency in tools such as ProductBoard, Pendo, Confluence, Jira, Slack, and Google Workspace, or similar platforms preferred

Please keep reading...

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit. https://hbr.org/2014/08/why-women-dont-apply-for-jobs-unless-theyre-100-qualified

About Redox - Take a look here: https://youtu.be/4OjENXR6UXA

What We Do

Healthcare organizations and technology vendors connect to Redox once, then authorize what data they send to and receive from partners through a centralized hub. Redox's cloud-based platform is vendor and standards-agnostic and enables the secure and efficient exchange of healthcare data.

This approach eradicates the need for point-to-point integrations and accelerates the discovery, adoption, and distribution of patient and provider-facing technology solutions. With hundreds of healthcare organizations and technology vendors exchanging data today, Redox represents the largest interoperable network in healthcare. Learn how you can leverage the Redox platform at www.redoxengine.com.

Other Stuff About Us

Redox is an EEO company. We fully support the diversity of our team. As part of our ongoing work to build more diverse teams at Redox, you will be asked to complete a voluntary EEO survey when applying. This survey is anonymous, we cannot link your application record with your survey responses. We request that you complete this voluntary survey as we run monthly reports for each team which provides data for diversity in terms of gender and ethnic background in our Applicants and our Hired Redoxers. We take this data very seriously and appreciate your willingness and time to complete this step in the process.

Successful candidates must be eligible to be employed in the U.S. and must reside & work in the continental U.S.

Thank you for your interest in Redox!

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