Senior Product Analyst

Job Description:

Remitly's vision is to transform lives with trusted financial services that transcend borders. Since 2011, we have been tirelessly delivering on our promises to people who send money around the world. Today, we are reimagining global financial services and building products that extend beyond traditional barriers to give customers access to more of the services they need, no matter where they call home. Join over 2,700 employees worldwide who are growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe.

About the Role:

As a Senior Product Analyst on the Money Movement team you will work with a team of analysts, PMs and engineers to build an excellent cross-platform customer experience that delivers peace of mind in every moment. You will be working with rich customer datasets to bring actionable insights that help to shape our product roadmap. The role will report to the Senior Manager, Product Analytics, Money Movement.

You Will:

• You will tell meaningful customer stories through data visualisations to build a shared understanding of how customers are engaging with the product.
• You will promote data-driven decision-making by mining data across multiple sources and surfacing metrics in a way that help your partners to self-serve.
• You will become the expert on the customer journey while using our products, especially when it comes to pay-in or pay-out; the potential pain points they may face and are able to form hypotheses that might improve their experience.
• You will partner with Product Management on roadmap prioritisation, actively participate in the OKR process and keep the team accountable on our deliverables.

You Have:

• Intellectual curiosity and the desire to solve customer problems
• Minimum 6 years of relevant experience in a product or customer analytics role
• Experience uncovering insights to form hypothesis, designing product experiments, evaluating results and making recommendations
• Experience with technical skills (e.g. SQL, R, Python) and data visualisation tools (e.g. Tableau, Mode, Looker, PowerBI)

Compensation Details. The starting base salary range for this position is typically $128,000-$148,000. In the U.S., Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role.

#LI-Hybrid

Our Benefits:

• Flexible paid time off
• Health, dental, and vision + 401k plan with company matching
• Paid parental, medical, military and family care leave
• Mental Health & Family Forming Benefits
• Employee Stock Purchase Plan (ESPP)
• Continuing education and travel benefits

We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

Remitly is an E-Verify Employer

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.