Senior DNS Engineer II

We want people who are passionate about creating products that you and your peers would love.

We are looking for a DNS Engineer who can help run operational tasks related to configuration, deployment, management, maintenance, monitoring and debugging of DNS services. The right candidate will collaborate with engineering and infrastructure teams to deliver effective solutions to real-world problems our customers face. Reporting to the Engineering Manager of the DigitalOcean DNS Team, the Engineer will work alongside Senior Engineers on the team to develop and deploy existing infrastructure and products.

What You’ll Be Doing:

• Operational Maintenance: Perform regular maintenance and updates on DNS servers and services to keep them running securely and smoothly.
• Tooling and Process Improvement: Assist in improving tools and processes for managing our global DNS infrastructure (both recursive and authoritative).
• Collaboration: Work closely with senior team members and other internal DigitalOcean departments to provide DNS support and implement solutions for various projects and initiatives.
• Continuous Learning: Stay up-to-date with the latest developments in DNS technologies and best practices. Participate in training and development opportunities to enhance your skills.
• Monitoring and Incident Response: Monitor DNS systems for performance and availability issues. Participate in on-call rotation responding to incidents, troubleshooting issues, and implementing solutions to minimize downtime. Contact third parties and establish paths to solve incidents that are outside the internal infrastructure.
• Configuration Management: Assist in the configuration and deployment of DNS servers, ensuring they meet operational standards and best practices.
• Documentation: Maintain detailed and accurate documentation of DNS configurations, procedures, and operational tasks.

What We'll Expect From You:

• Experience: 3+ years of experience in DNS administration or a related field in an operational or automation role.
• Technical Skills: Familiarity with Linux, git, command line interaction, and a working knowledge of DNS and operating a DNS server.
• Scripting and Automation: Experience with scripting languages (e.g., Python, Bash) and Ansible. Experience with Chef or Salt is a plus.
• Networking Knowledge: Strong knowledge of networking concepts, including UDP, TCP/IP, NAT, and software firewalls.
• Problem-Solving: Strong analytical and problem-solving skills focusing on operational efficiency and troubleshooting.
• Communication: Good verbal and written communication skills in English, with the ability to document processes clearly and concisely.
• Team Player: Ability to work effectively as part of a team. Overlapping with the Eastern US time zone for onboarding is desired, with the possibility of working other time zones afterwards for the right candidate.
• Bonus skills: Experience working with Juniper hardware (e.g., MX, QFX, EX, SRX) and the Junos operating system, and Nokia, Arista, and Ciena. Experience working with typical layer-2 and -3 protocols such (e.g., BGP, OSPF, VRRP, IS-IS ,LACP,MC-LAG)

Why You’ll Like Working for DigitalOcean:

• We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
• We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
• We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support your overall well-being, from one-time work from home stipend to wellness allowance to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
• We reward our employees. The salary range for this position is between $151,600 - $181,300 based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program. 
• We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

*This is a remote role

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Department: Engineering #LI