Senior Manager of Program Management-Technical, Fraud Prevention

Job Description:

Remitly's vision is to transform lives with trusted financial services that transcend borders. Since 2011, we have been tirelessly delivering on our promises to people who send money around the world. Today, we are reimagining global financial services and building products that extend beyond traditional barriers to give customers access to more of the services they need, no matter where they call home. Join over 2,700 employees worldwide who are growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe.

About the Role:

At Remitly, we are looking for a highly technical senior manager to lead and run our Fraud program. This is a critical role with outsized impact and high visibility across the company. Successful candidate will not only be highly strategic but also practical and able to run this high paced program and its operations. This individual will join our Identity & Trust Product org and report to the Director of Programs.

You Will:

• Lead a group of program and investigation specialists
• Manage end-to-end performance of the fraud program
• Update fraud program strategy and develop/document necessary controls
• Manage fraud attacks and implement appropriate mitigations with the team
• Dive deep, investigate, analyze, and provide your insights to the team
• Influence and collaborate with various teams (e.g., analytics, product, or engineering) to implement potential enhancements
• Build/manage relationship with multiple partners across the company such as finance, business, and payments
• Engage with and provide necessary updates to the senior leaders and executives on the program performance, fraud trends, and existing/expected risks
• Stay informed about current or emerging fraud activities and customer behaviors

You Have:

• 8+ years of experience as a fraud professional at a payment/e-money institution, FinTech, and/or financial services firm
• Hands-on experience self-serve writing and running queries (SQL), writing fraud rules, pulling reports, or building simple dashboards
• Experience managing acute attacks and leading fraud operations or investigations team
• Experience managing high visibility program with multiple strategic partners
• Experience communicating with exec teams and the ability to present complex information in a simple and clear manner
• Experience managing vendors
• Creative and have a metrics-driven approach to develop substantiated solutions
• A strong track-record of growing and leading teams at scale
• Able to work through competing priorities and influence roadmaps to have outsized impact on a business

Compensation Details. The starting base salary range for this position is typically $176,000-$220,000. In the U.S., Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role.

Our Benefits:

• Flexible paid time off
• Health, dental, and vision + 401k plan with company matching
• Paid parental, medical, military and family care leave
• Mental Health & Family Forming Benefits
• Employee Stock Purchase Plan (ESPP)
• Continuing education and travel benefits

We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

Remitly is an E-Verify Employer

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.