Senior Learning Developer

Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek.   

WHO WE ARE:  

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.   

Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.  

We have a flock of more than 1,800 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office, from home, or on a hybrid schedule. Our flexible-first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location.  

If working in a fast-paced, rapidly evolving company that is transforming one of the world’s oldest and largest industries sounds exciting, let us know. We are excited you are considering Duck Creek as a future employer and hope you decide to join “The Flock”!  

To learn more about us, visit www.duckcreek.com and follow us on our social channels for the latest information – LinkedIn and Twitter. 

Title: Senior Learning Developer

WHAT YOU’LL DO:   

We are seeking a highly skilled and creative Instructional Designer to develop engaging and effective learning experiences using tools like Articulate Rise and other eLearning platforms. The ideal candidate will collaborate with subject matter experts to design, develop, and implement interactive eLearning modules, instructor-led training materials, and blended learning solutions. They will manage and optimize course content within a Learning Management System (LMS), ensuring accessibility, organization, and alignment with learning objectives. Strong project management skills, attention to detail, and the ability to analyze and adapt content to meet organizational goals are essential. This role requires a passion for education and a commitment to delivering world-class training solutions.

• Collaborate with subject matter experts to assess learning needs and define clear objectives for training programs. 

• Design and develop innovative learning materials, including e-learning modules, instructor-led training materials, videos, job aids, and assessments. 

• Apply instructional design principles and best practices to create effective and engaging learning experiences. 

• Work closely with multimedia specialists, trainers and other team members to produce high-quality multimedia training content. 

• Conduct thorough needs assessments, task analyses, and evaluations to measure the effectiveness of training initiatives. 

• Stay informed about emerging trends and technologies in instructional design and adult learning theory to continuously enhance our training offerings. 

• May act as a team lead in delivering content for Duck Creek Products 

• Perform other job-related duties assigned to you that relate to the successful creation of learning assets.

WHAT YOU’VE DONE:   

• 2+ years of creating learning assets leveraging modern e-learning tools such as Articulate, storyline and Adobe Captivate 
• Bachelor’s degree in Instructional Design, Education, or a related field (master’s degree preferred) or an equivalent combination of education and experience. 
• Proven experience in instructional design and development, preferably in a corporate or technology-driven environment. 
• Deep understanding of instructional design principles, adult learning theory, and learning technologies. 
• Proficiency in e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate) and learning management systems (LMS). 
• Strong project management skills with the ability to manage multiple projects concurrently. 
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels. 
• Creative thinking and problem-solving abilities, coupled with a passion for learning and professional development. 
• Experience working in a technology organization to support new and existing product launches and enhancements. 
• Proven track record of managing multiple projects with success in delivering learning assets on time. 
• Strong Presentation and communication skills. 

Knowledge, Skills, Abilities & Behaviors:  

• Proficiency in e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate) and learning management systems (LMS). 
• Strong project management skills with the ability to manage multiple projects concurrently. 
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels. 
• Creative thinking and problem-solving abilities, coupled with a passion for learning and professional development. 
• Experience working in a technology organization to support new and existing product launches and enhancements. 
• Proven track record of managing multiple projects with success in delivering learning assets on time. 
• Strong Presentation and communication skills. 

Other Requirements:

• Travel: 0-10%
• Work Authorization: Legally authorized to work in the country of the job location.

WHAT WE STAND FOR:  

Our global company celebrates & leverages the differences each employee brings to the table. Our success is a direct result of an inclusive culture where opportunities to learn from one another occur regardless of title, seniority, or background. This collaborative and team-oriented approach is at the core of how we operate and continuously improve our products, services, and systems.  As such, Duck Creek is committed to providing equal opportunity to all employees and applicants – to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, gender, religion, sexual orientation, age, national origin, disability, marital, military, or any other protected status.  

We strive to be an example to the world of inclusion, diversity, and equity in all things – where employees are free to be their authentic selves in the workplace and in the communities in which we live. We believe in leading by example and are proud of the diversity of our team and our shared commitment to our Core Values: We Prioritize Respect; We Listen; We Care; We Add Value; and We Lead.

To learn more about our inclusive company culture, values, DE&I initiatives, and people, please visit: https://www.duckcreek.com/life-at-duck-creek/. 

Please let us know if you encounter accessibility barriers with our web content by sending an email to accessibility@duckcreek.com. 

Duck Creek Technologies does not accept, nor will we pay a fee for any hires resulting from unsolicited headhunter or agency resumes.  

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