Senior Full Stack Engineer, Business Systems

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship. 

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview. 

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters. 

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture. 

If that sounds exciting—and the job description below feels like a fit—we really should start talking.

As a Senior Full Stack Engineer at BetterUp, you will act as a Tech lead and play a critical role in defining and executing the strategy for our internal business systems. You will be responsible for creating value by integrating our value chain through effective and efficient systems and processes. This role requires a software engineering background and experience, excellent stakeholder management skills, and the ability to lead cross-functional teams.

Key Responsibilities:

• Engineering Strategy & Vision:

  • Define and lead the overall engineering strategy for internal business systems.

  • Create a compelling technical vision for the internal platform ecosystem.

  • Advocate for internal platform architecture and drive alignment with senior leadership.

• Roadmap Development & Execution:

  • Ensure timely delivery of platform features and enhancements.

  • Develop and maintain a prioritized engineering roadmap

  • Manage the full engineering lifecycle for the internal business systems platform.

  • Ensure timely delivery of platform features and enhancements.

  • Actively write code and contribute to the development of the platform.

  • Balance rapid prototyping (also low-/no-code) with productionizing products.

  • Integrate solutions instead of building net-new when appropriate.

• Collaboration & Stakeholder Engagement:

  • Collaborate with product managers from different SaaS product teams.

  • Partner with engineering leaders to drive platform reliability and performance.

  • Act as the primary liaison deeply embedded within line of business teams, ensuring seamless integration and active participation in critical business operations and processes.

• Metrics & Performance Management:

  • Define and track key performance indicators (KPIs) and success metrics.

  • Gather feedback from users to improve platform functionality and user experience.

  • Conduct A/B testing and data-driven experiments.

• Thought Leadership & Mentorship:

  • Stay up to date with industry trends and share insights across the organization.

  • Mentor and support junior engineers within the platform product team.

  • Lead cross-functional teams in driving platform-wide initiatives.

Qualifications:

• 5+ years of engineering experience with a focus on internal tooling, SaaS platforms, or related areas.

• Proficiency in Ruby on Rails, React, or Ember with hands-on experience building and maintaining scalable applications.

• Proven experience in leading internal infrastructure and platform products.

• Strong technical background with a solid understanding of data architecture, automation, and business process management.

• Experience working closely with engineering teams on platform infrastructure, microservices, APIs, and data processing pipelines.

• Excellent stakeholder management and communication skills.

• Experience with product discovery techniques including product analytics, A/B testing, and user research methodologies.

• Strong business acumen and the ability to balance short-term wins with long-term strategic initiatives.

• Bachelor's degree in Computer Science, Engineering, or related field (or equivalent work experience).

Preferred Experience:

• Hands-on experience with Go-to-market and back-office infrastructure such as Salesforce, Hubspot, Netsuite.

• Experience with low-code/no-code solutions for integrations such as Zapier and UIPath.

Benefits: 

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. 

• Access to BetterUp coaching; one for you and one for a friend or family member 

• A competitive compensation plan with opportunity for advancement

• Medical, dental, and vision insurance

• Flexible paid time off

• Per year: 

  • All federal/statutory holidays observed

  • 4 BetterUp Inner Workdays (https://www.betterup.co/inner-work)

  • 5 Volunteer Days to give back

  • Learning and Development stipend

  • Company wide Summer & Winter breaks

• Year-round charitable contribution of your choice on behalf of BetterUp

• 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.

The base salary range for this role is $170,000– $293,000.

If you live in New York, the base salary range for this role is: 
$195,000 – $293,000: New York City
$170,000 – $254,000: Albany, Buffalo, Nassau, Newburgh, Rochester, Syracuse

Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with our Applicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out to support@betterup.co

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