Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.
Our Engineering and Analytics Team Members utilize the latest technology to develop, monitor, and maintain complex practices that help optimize our success. Our Team Members value being challenged, are encouraged to express their ideas, and have the flexibility to enjoy work life balance. We build intrinsic value by partnering with all functions of our business to support their success and make strategic business decisions. We focus on professional development and continuous improvement while enjoying a casual work environment and Great Place to Work culture!
Want to transform how developers build amazing products? We're looking for a passionate Senior DevEx Engineer to revolutionize our developer experience. You'll be at the forefront, designing and building the systems, tools, and processes that make our developers' lives easier and more productive.
Join our innovative DevEx team and shape the future of software development at Credit Acceptance! Work alongside devops and cloud architects to build powerful automation solutions, streamline our SDLC, and empower our developers. Our internal sandbox environment is your playground – experiment, explore, and push the boundaries of DevOps automation. You'll have access to cutting-edge technology and collaborate with the brightest engineering minds. We're seeking a talented Senior DevEx Engineer to design the tools and strategies that will improve developer productivity, optimize workflows, and ultimately enhance our entire product experience.
Outcomes and Activities:
- Dramatically reduce friction in the development workflow, accelerating delivery cycles and improving time-to-market.
- Deliver a seamless development environment with integrated tools, optimized processes, and clear guidance.
- Establish robust monitoring and feedback mechanisms to guide continuous optimization and identify bottlenecks.
- Cultivate a culture where developers feel supported, have efficient workflows, and influence the evolution of DevEx.
- Architect and maintain a robust internal developer platform tailored to company needs.
- Streamline development, testing, and deployment through automation and advanced tooling.
- Foster cross-functional collaboration with development and platform teams to achieve shared goals.
- Identify optimization opportunities for CI/CD pipelines focusing on speed and reliability.
- Develop internal tools and frameworks to boost productivity and simplify common tasks.
- Track key DevEx metrics and analyze developer feedback to guide improvements.
- Create documentation, provide training, and share best practices to elevate DevEx across the organization.
- Champion the developer perspective, mentor others, and ensure solutions align with developer needs.
Competencies:
- Customer Empathy: Customer Empathy is the ability to understand the perspectives, pain points, and experiences of customers. It involves actively putting oneself in the customer’s shoes, comprehending their needs and challenges, and using that understanding to provide a better, more customer-centric experience.
- Engineering Excellence: Engineering Excellence is about bringing great craftsmanship and thought leadership to deliver an outstanding product that delights customers and solves for the business. This involves the pursuit and achievement of high standards, best practices, innovation, and superior solutions.
- One Team: A One Team mindset refers to a collaborative approach across the organization, where individuals work together seamlessly, without boundaries, as a single, cohesive team. Shared goals, open communication and mutual support create a sense of collective purpose. This enables teams to navigate challenges and pursue shared objectives more effectively.
- Owner’s Mindset: Owner’s Mindset involves adopting a set of behaviors that reflect a sense of responsibility, accountability, strategic thinking, and a proactive approach to managing your domain. As an owner, you understand the business and your domain(s) deeply and solve for the right outcome for the domain(s) and the business.
Requirements:
- Bachelor's degree or equivalent experience.
- Minimum 7 years of experience in Software Engineering
- Strong understanding of software development principles, programming languages, and development tools.
- Proficiency in programming languages such as Java, Python, or JavaScript.
- Experience with version control systems like Git and understanding of branching strategies.
- Strong experience with CI/CD tools and principles such as GitHub and GitHub Actions.
- Experience with cloud platforms (e.g., AWS (Amazon Web Services), Azure, GCP (Google Cloud Platform)) and containerization technologies (e.g., Docker, Kubernetes).
- Proficiency in using monitoring and logging tools (e.g., Prometheus, Grafana, Splunk, Dynatrace).
- Experience with configuration management tools like Ansible, Puppet, or Chef.
- Creative and inquisitive mindset, with skills in independent research and in creating POCs.
- High empathy, excellent communication skills, and the ability to influence decisions while working across the entire engineering org.
- Strong focus on user experience, usability, scalability, and quality.
- Experience in improving developer workflows and processes.
Preferred:
- Full stack software engineering experience
- Database versioning tools experience
- Experience working with cloud-based technologies (Azure, AWS, GCP, Digital Ocean, etc.)
- Infrastructure as Code (IaC) experience with Terraform, CloudFormation, etc.
- Possess a developer's testing mindset to better design tools/workflows that integrate testing frameworks.
- Understanding of cloud platforms such as AWS, Azure, or Google Cloud Platform.
- Experience with automation technologies and scripting languages like Ansible, Powershell, Python, Groovy, Node, Go
- Ability to work independently and collaboratively within a team environment.
Knowledge and Skills:
- Industry Awareness: Stays ahead of DevEx and Platform Engineering trends through continuous research, rapid POCs, and analysis of tool/process impact on developer productivity and satisfaction.
- Assertiveness: be confident and respectful in conveying an idea or point of view. Be receptive to other's ideas or feedback.
- Have a love for technology. Experiment, be creative, and embrace a good challenge while negotiating multiple workstreams at the same time.
- Bring a strong understanding of relevant and emerging technologies, provide input, coach team members, and embed learning and innovation in the day-to-day
- Ability to understand complex problems in which analysis of situations or data requires an evaluation of intangible variables.
- Possess excellent communication skills to interact with developers, understand their pain points, and effectively communicate technical concepts and solutions.
Target Compensation: A competitive base salary range from $107,385 - $143,181. This position is eligible for an annual variable cash bonus, between 7.5 - 15%. Final compensation within the range is influenced by many factors including role-specific skills, depth and experience level, industry background, relevant education and certifications, and geographic location.
Candidates who reside in the following major metropolitan areas may be eligible for a premium on top of the posted range based on their specific zone: San Francisco, Seattle, Boston, New York City, Los Angeles and San Diego.
INDENGLP
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Benefits
- Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work
Our Company Values:
To be successful in this role, Team Members need to be:
- Positive by maintaining resiliency and focusing on solutions
- Respectful by collaborating and actively listening
- Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions
- Direct by effectively communicating and conveying courage
- Earnest by taking accountability, applying feedback and effectively planning and priority setting
Expectations:
- Remain compliant with our policies processes and legal guidelines
- All other duties as assigned
- Attendance as required by department
Advice!
We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application!
P.S.
We have great details around our stats, success, history and more. We’re proud of our culture and are happy to share why – let’s talk!
Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.
Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person’s age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic.
California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.
Play the video below to learn more about our Company culture.
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