About Us
JustAnswer is the leading AI + Human professional services platform, on a mission to revolutionize how people access expert help. Since 2003, we’ve connected millions of customers across 196 countries with verified professionals in real time—anytime, anywhere. With a powerful combination of human expertise and cutting-edge AI, we’re transforming the future of professional services.
Rooted in boldness, humility, and innovation, we take a data-driven approach to solving complex problems and continuously improving through Lean principles.
About the Role
The Senior Corporate Counsel will be responsible for assisting with the strategic defense of all litigation, ensuring compliance with laws and regulations globally, and supporting the business across multiple areas including people operations, security, engineering, technical operations, expert operations, and AI. The Senior Corporate Counsel will report to the Associate General Counsel based in Northern California. You will be part of a small, fast-moving, collaborative legal team that impacts the company’s internet platform and other aspects of its business. This position will work closely with cross-functional teams and will be a critical legal resource to the company.
What You’ll Do
- Manage global litigation and disputes involving the company, including assisting with litigation strategy, drafting, reviewing and finalizing pleadings and settlement agreements, overseeing outside counsel, and management of budgets.
- Assist in building a maintaining a global litigation and regulatory function, including identifying and implementing process improvements that allow the business and the function to scale for growth.
- Manage subpoena responses and other third-party requests for information.
- Support investigations and incident response related to privacy and security incidents.
- Provide risk-adjusted advice to various stakeholders, including product, business development, finance, advertising, technical operations, security, engineering, expert operations, and people operations, on a wide range of legal areas and related disputes.
- Monitor legal and regulatory changes that impact JustAnswer’s business and collaborate with business teams to incorporate changes into JustAnswer’s products and product strategy based on emerging risks and best practices.
- Partner directly with the international team, engineering, security, and other business teams to integrate privacy and AI considerations into current and future product developments and data flows.
- Assist in training employees on legal issues, company policies, regulatory compliance, expert operations and security.
What We’re Looking For
- 8+ years of relevant legal experience with ability to work both independently and with a team.
- Must have prior in-house legal experience.
- Significant experience in handling litigation and investigations, including familiarity with e-discovery.
- Significant experience counseling highly technical teams including engineering teams and product teams.
- Strong aptitude for working in a highly dynamic environment and desire to work on highly complex legal issues in new global regions.
- Experience counseling companies with international operations and a globally dispersed team is preferred.
- Strong interpersonal skills, business judgment, strategic thinking and work ethic and must be dynamic and team oriented.
- Ability to work efficiently with cross-functional teams and manage numerous complex projects simultaneously under tight deadline pressure.
- Flexibility, background and experience to work on a broad variety of legal matters.
- Familiarity with emerging AI laws and regulations is a plus.
- Prior litigation experience at a technology company is a plus.
Remote From these States
California, Florida, Georgia, Idaho, Illinois, Massachusetts, Michigan, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Texas, Virginia, Washington, and Wisconsin.
Pay Transparency
JustAnswer will provide pay transparency information upon application to those in qualifying jurisdictions.
Why Join Our Team
At JustAnswer, we blend the best of AI and human expertise to make a real impact. Our mission-driven culture values bold ideas, continuous learning, and global collaboration. We offer a flexible, remote-first environment with equitable rewards, career growth opportunities, and a supportive community where your contributions truly matter. Join us and be part of something bigger, helping people, one answer at a time.
Our JustAnswer Promise
We strive together to make the world a better place, one answer at a time. JustAnswer's mission is to help people. We do this by connecting our members with verified Experts to help answer life's questions and solve problems. It’s not every day in your life that you get to be a part of a simple yet powerful mission. We pride ourselves in doing things the JA Way.
• Data driven: Data decides, not egos
• Courageous: We take risks and challenge the status quo
• Innovative: We're constantly learning, creating, and adapting
• Lean: We focus on customers, using lean testing to learn how to serve them best
• Humble: Past success is not a guarantee of future success
If these things matter to you, come join the team here at JustAnswer!
Our Commitment to an Inclusive Workplace
We welcome people from all backgrounds who seek the opportunity to help build a future where professional services are readily available to all. If you have curiosity, passion, and a collaborative spirit, come work with us. JustAnswer is committed to an inclusive workplace. JustAnswer is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.
AI Disclosure & Informed Consent
Artificial intelligence (AI) technology may be used during the hiring process to record, transcribe, analyze, and rank interview responses. By submitting your application and participating in the interview process, you acknowledge and consent to the use of AI technology in the hiring process. For more information see our AI Disclosure and Consent Policy.
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