Senior Consumer Insights Manager

Stackline is the first full-funnel connected commerce platform for the world's most innovative brands. Business leaders, product innovators, performance marketers, and analysts trust Stackline as the single source of commerce truth. Fueled by our proprietary neural network, our market insights, revenue metrics, behavior analyses, and autonomous functionality create the actions that determine success or failure.

Founded in 2014 in Seattle, we have offices in Minneapolis, New York, Salt Lake City, and London. Since November 2020, Stackline has raised $180 million in strategic investments from Goldman Sachs Growth Equity and TA Associates.

Stackline is on a mission to fuel the future of commerce by bringing brands and customers closer together.

• Implement and deliver comprehensive qualitative research and survey strategies aligned with client business objectives.
• Interface with internal and client-facing teams to lead survey methodology selection and question design.
• Lead analysis and delivery of qualitative and quantitative data to derive actionable insights and recommendations for clients – with a particular focus on retail and direct-to-consumer (DTC) channels.
• Develop compelling storytelling narratives to communicate research findings to diverse audiences.
• Serve as consumer insights subject matter expert (SME) and service lead for priority client accounts and priority program deliverables.
• Work cross-functionally with Stackline’s consumer brands sales and servicing teams to integrate consumer insights projects within new and existing client scope.
• Stay updated of retail industry trends and emerging research methodologies to drive innovation and competitive advantage for Stackline’s clients.
• Manage and support other special projects as needed.

• Bachelor's degree in Business, Marketing, or related field.
• 5+ years of experience in marketing intelligence, consulting, or market research and a history of successful project delivery.
• Ability to create and articulate compelling stories and narratives based on research data.
• Demonstrated experience working with quantitative consumer-insights data sets (e.g. panel), including integrating those datasets with brand and channel strategies.
• Demonstrated experience designing and fielding qualitative consumer research (e.g. surveys).
• Experience working with and synthesizing large datasets.
• Direct experience working with and presenting to client-facing teams.
• Strong analytical and problem-solving skills.
• Strong communication and interpersonal skills. Ability to work independently and as part of a team.
• Proven ability to strategize plans for and tactically implement technical tools, features, and enhancements.
• You adapt quickly and thrive in a fast-paced, growing, and deadline-driven environment where flexibility and teamwork are critical
• You are comfortable with ambiguity and an ever-changing work environment.
• Proactive, motivated, and results-driven that is dedicated to helping our internal teams succeed and our customers thrive.

• Advanced degree in business, economics, psychology, or other market and consumer insights related field.
• Industry experience in B2B SaaS or B2B consumer brand.
• Experience within the retail industry.
• Experience with SQL.

Benefits and Perks

Stackline is committed to creating a diverse environment and is proud to be an equal opportunity employer. We encourage applicants from all backgrounds to apply. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.