Our Opportunity:
Chewy is seeking a dynamic and analytical Senior Category Manager to join our growing and fast-paced team. We have very ambitious plans at Chewy and building our Merchandising teams and businesses are the top priority. Our Sr. Category Managers are passionate entrepreneurial minded contributors that enjoy relevant and impactful results growing our brand. In this role, you will own the P&L for one of Chewy's most important category, negotiate to improve business terms, manage high profile vendor relationships, develop and execute business strategies, and identify opportunities to accelerate your business.
At Chewy, we believe innovation is rewarded and execution is highly valued. Negotiation experience, verbal, written, and presentation skills are a must. Our ideal candidate is a versatile business leader with a track record of high performance, that can think big and operate at depth in parallel. Merchandising, retail, sales, marketing, and or product experience are great backgrounds for this role.
What You'll Do:
- Lead one of Chewy's most important categories. Have full P&L ownership. Establish, build, and manage strong external vendor relationships, including ownership across all negotiations.
- Build and implement, based on research and data insights, strategies and plans to both recruit new customers to Chewy and to develop existing customers via lifecycle management concepts.
- Identify opportunities within your category to optimize and maximize product performance, including analyzing sales data, assortment gaps, and market trends to make quick, effective decisions for your business
- Work cross-functionally with finance, marketing, supply chain, pricing, and customer service to ensure collaboration as well as holistic planning and execution.
What You'll Need:
- 5+ years of holistic business experience in ecommerce, merchandising, retail, FMCG, or similar organizations. Strong comprehensive business acumen and the willingness to move fast.
- Sales/Merchandising experience. Proven operator, skilled in go-to-market, and with focus on execution. Great communication skills combined with the ability to influence cross-functional partners.
- Exceptional competencies in vendor management/merchandising, sales, marketing, and general management. Ability to lead, be nimble, prioritize, and manage multiple projects simultaneously.
- Proficient in Microsoft Office, specifically Excel, and strong knowledge of retail math.
- Travel expectations: 15%
Bonus:
- Business and leadership experience in market-leading organizations; both in bigger organizations and start-up businesses.
- SQL & Tableau a plus
Compensation & Benefits:
Our salary range for a Senior Category Manager position is $129,500.00 - $207,000.00. The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k, and a new hire and annual equity grant.
We offer different types of insurance, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Salaried-exempt team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
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What We Do
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. We view pets and pet parents as family, and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, growand unleash your fullest potential.
Launched in 2011, we offer the personalized service of a neighborhood pet store alongside the convenience and speed of e-commerce. Customers love shopping our wide selection of products of more than 100,000 products (including our Private brands and prescription Rx food and Rx medication products), which we offer at competitive prices, fast 1-2 day shipping and around-the-clock convenience that only e-commerce can offer.
Chewy’s commitment to customer service is the core of our brand, and our customers love us for it. We “WOW” pet parents through 24/7 assistance, advice and encouragement every day of the year. We make pet parenting easy with our convenient Autoship subscription program—which allows our customers to schedule their orders, so they never run out of their pet food, supplies and medication they need.
As an e-commerce company, product innovation drives our operations, and our team is constantly striving to find new and better ways to improve our customers’ experience. From an easy-to-navigate website and highly rated mobile apps, to detailed order tracking and personalized “Pet Profile” features, we are transforming the way pet parents shop.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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Chewy Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
