Our Opportunity:
Chewy is seeking a Senior Category Manager, Exotics to join our growing and fast-paced Exotics merchandising team. Location is flexible between Bellevue, WA | Boston, MA or Plantation, FL.
At Chewy, our top priority is delivering an extraordinary customer and partner experience. As a Category Manager, you will be a key player in handling partner relationships and driving growth for our small pet category. We are looking for a dedicated, high-reaching individual with strong negotiation, communication, and presentation skills. You should be a passionate, consistent, high performing, and a creative problem solver while handling details impeccably. You must be subject matter leader in small pets and should have experience with merchandising, retail, sales, and/or marketing.
What You’ll Do:
- Lead small pet’s category; small pets include, but are not limited too; guinea pigs, chinchillas, hedgehogs, rabbits, ferrets, fancy rats, sugar gliders, etc.
- Establish, build, and handle strong vendor partner relationships, including ownership across all assortments, pricing, cost/rebate/terms negotiations.
- Build and implement, based on research and data insights, strategies and plans to both recruit new customers to Chewy and to develop existing customers via lifecycle management concepts.
- Find opportunities within your category to optimize and improve product performance, including analyzing sales data, assortment gaps, and market trends to make quick, effective decisions for your business.
- Work cross-functionally with finance, marketing, supply chain, pricing, and customer service to ensure partnership as well as well-rounded planning and execution
What You’ll Need:
- 7+ years’ experience with small pets
- 5+ years of comprehensive business experience in ecommerce, merchandising, retail, FMCG, or similar organizations.
- Passion for sales/merchandising and the willingness to move fast.
- Confirmed operator, skilled in go-to-market, and with focus on execution.
- Ability to influence cross-functional partners.
- Exceptional experience in vendor management/merchandising, sales, marketing, and general management.
- Ability to lead, be forward-thinking, prioritize, and run multiple projects simultaneously.
- Proficient in Microsoft Office, specifically Excel, and strong knowledge of retail math.
Bonus:
- Business and leadership experience; both in bigger organizations and start-up businesses.
- SQL a plus
Hub Location & Work Arrangement:
- Hubs: Bellevue, WA | Boston, MA or Plantation, FL
- Hybrid Model: 2+ days in hub location per week
Compensation & Benefits:
Our salary range for a Senior Category Manager position is $129,500.00 - $207,000.00. The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k, and a new hire and annual equity grant.
We offer different types of insurance, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Salaried-exempt team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
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What the Team is Saying
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What We Do
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. We view pets and pet parents as family, and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, growand unleash your fullest potential.
Launched in 2011, we offer the personalized service of a neighborhood pet store alongside the convenience and speed of e-commerce. Customers love shopping our wide selection of products of more than 100,000 products (including our Private brands and prescription Rx food and Rx medication products), which we offer at competitive prices, fast 1-2 day shipping and around-the-clock convenience that only e-commerce can offer.
Chewy’s commitment to customer service is the core of our brand, and our customers love us for it. We “WOW” pet parents through 24/7 assistance, advice and encouragement every day of the year. We make pet parenting easy with our convenient Autoship subscription program—which allows our customers to schedule their orders, so they never run out of their pet food, supplies and medication they need.
As an e-commerce company, product innovation drives our operations, and our team is constantly striving to find new and better ways to improve our customers’ experience. From an easy-to-navigate website and highly rated mobile apps, to detailed order tracking and personalized “Pet Profile” features, we are transforming the way pet parents shop.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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Employees engage in a combination of remote and on-site work.
