Senior Account Supervisor, Digital (Technology)

This position is open to be based from: Seattle, WA; Portland, OR; Los Angeles, CA; Austin, TX; Dallas, TX; Chicago, IL.

We’re looking for a Senior Account Supervisor, Digital to join our award-winning team that grows and evolves brands through digital strategy, campaigns and content that earn our audiences’ attention. This is a critical day-to-day account lead role supporting some of our largest digital business at Assembly. You will serve as a main client contact and team lead for cross-market specialists, delivering excellence across all programs—from social-first campaigns to digital extensions of Microsoft’s flagship events. As account driver, you will also support with unlocking growth through the development of proposals and programs in close partnership with your leadership team. 

As a Senior Account Supervisor (SAS), you are part client whisperer and part digital strategist, but underpinning it all, you are passionate about everything digital communications. From community management to content planning, email marketing to website builds, channel strategies to paid media execution, you’ve seen it all—and you know how to craft strong plans and assemble the right team to deliver it all.

Responsibilities

• Act as the day-to-day client lead, nurturing the business through client service, proactive opportunity identification and reactive response
• Driver of integrated programs, bringing and client and digital best practice lens to everything we deliver
• Develop, review and deliver meeting agendas and recaps, social creative and content (organic and paid), brand social strategies and new channel POVs in collaboration with Social Strategists, Creatives and more
• Lead ad-hoc requests such as quick-turn POVs in light of business or societal events, collaboration with inter-agency partners, or quick social recommendations
• Review and ensure quality of social measurement reports and Quarterly Business Reviews—and proactively optimize our account and work based on learnings
• Lead on internal and client-facing weekly synchs in partnership with Project Management/Delivery
• Coach and develop our junior account team members as needed
• Potential collaboration with Microsoft Paid Media desk, regional social teams and other Microsoft stakeholders for extensions and adaption of content

Basic Qualifications

• At least 6 years of relevant experience living and breathing social and digital projects
• Bachelor’s Degree or equivalent work experience

Preferred Qualifications

• Deep experience working in social and digital programs across organic and paid, and comfortability interacting with senior clients
• Experience working with Fortune 10/Fortune 500 companies, B2B tech enterprise background preferred 
• Fluent with the needs of large accounts, and matrixed teams on internal agency and client side 
• Highly detailed and organized, flexible and able to adapt to evolving client needs without compromising quality 
• Strong digital acumen and curiosity—from the newest emerging trends and channels to best-in-class B2B social 
• Deep interest in technology and AI, and how we translate this story for commercial and consumer audiences
• Ambitious and hungry for opportunity, someone who wants to make their mark and wants to grow and scale programs

#LI-KP2

Assembly is an integrated agency providing purpose-built communications to Microsoft – bringing strategy, creative, research, social and digital, and influencer marketing together to drive tangible business results and advance Microsoft’s mission to empower every person and organization on the planet to achieve more.

We advocate for ideas based on real audience insights and sound strategic opportunities and bring them to life with creative executions that earn attention. We are the team behind some of Microsoft’s most exciting work across Surface, Xbox, M365, and Windows to name a few. We are the lead agency for the Microsoft brand across social; the global PR agency of record for Xbox; and the influencer agency of record for Xbox, Surface, M365 and Windows. Assembly is also a strategic partner for executive communications across Microsoft Store and several executives across the company.

Our results are a direct reflection of our culture and people – we believe that bringing together diverse perspectives enhance creativity and innovation, and we embrace and celebrate differences both in our organization and through our work. We’ve partnered with Microsoft for 27 years, across 17 countries around the world. Come be a part of our collective story as we partner with Microsoft to enable each other to achieve more.

Assembly Media was founded in 2014 under DJE Holdings to exclusively service Microsoft. In 2019 our parent agency, Edelman, was recognized by AdAge as one of the top 10 creative companies in the U.S. and recognized as a 2019 Best Place to Work.

Assembly is committed to diversity, equity and inclusion and proud to be an equal opportunity employer. We welcome and encourage racially and ethnically diverse people, members of the LGBTQ community, veterans, parents, individuals with disabilities and members of any and all protected classes to apply.