Level AI was founded in 2019 and is a Series C startup headquartered in Mountain View, California. Level AI revolutionizes customer engagement by transforming contact centers into strategic assets. Our AI-native platform leverages advanced technologies such as Large Language Models to extract deep insights from customer interactions. By providing actionable intelligence, Level AI empowers organizations to enhance customer experience and drive growth. Consistently updated with the latest AI innovations, Level AI stands as the most adaptive and forward-thinking solution in the industry.
As a critical member of the team, your work will be cutting-edge technologies and will play a high-impact role in shaping the future of AI-driven enterprise applications. You will directly work with people who've worked at Amazon, Facebook, Google, and other technology companies in the world. With Level AI, you will get to have fun, learn new things, and grow along with us.
Key Responsibilities
- Delivering polished, in depth product demos to prospects
- Leading product evaluations, demonstrating attainment of success criteria for prospects
- Working cross functionally, with engineering to influence product roadmap, features, and reporting bugs
- Use deep product knowledge, and general tech understanding, to be consultative and devise solutions to customer problems
- Be able to explain complex data analytics and AI topics to laypeople
- Empower prospect employees to champion and advocate for our solution
Qualifications
- 7+ years of experience in an enterprise environment with Sales Engineering, Consulting, or other technical customer-facing roles
- Strong understanding of SaaS solutions and web app fundamentals
- Strong business acumen, and polished presentation skills, with an aptitude for explaining complex technical concepts to laypeople
- Experience with data analytics tools and methodologies
- Basic Familiarity with ML and AI concepts
- Eager to learn, try new things, and take calculated risks
- Data-driven, a process-oriented individual who can point to ways you’ve upleveled the product/process and people in your professional experience past
- Desire to work in a dynamic startup where your input is desired to help craft our offerings and how we interact with clients
Compensation: We offer market-competitive compensation, based on the skill set and aptitude of the candidate.
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