Sales Development Representative

THE CHALLENGE

Eventbrite is disrupting a huge industry in desperate need of a shakeup. As a Sales Development Rep, you are the first point of contact for sales efforts. You’ll generate demand, interest, and excitement for Eventbrite while creating a pipeline of business to arm our Account Executives.

What makes Sales at Eventbrite so exciting? You’ll be working with event organizers of everything from music festivals to concert venues to complicated registrations for mud runs, beer festivals, conferences, and much more. Our horizontal platform means no one conversation with a potential client is the same. There is no script, no one-size-fits-all solution. We’re consultative sales experts, and we train and invest in our smart, goal-oriented team to grow their careers here at Eventbrite.

THE TEAM

We are building a best-in-class sales organization comprised of motivated and talented go-getters. The opportunity is big, competition is fierce, and we have miles to go before we sleep.  This team is responsible for working with creators of events across all verticals. You will be focused specifically on acquiring the most strategic events.

THE ROLE

As a Sales Development Rep, you’re the first line of contact to prospective clients.  As the first line of contact, you must be able to understand the diverse business needs of our event organizers. You’re a skilled multitasker who is quick on your feet, and your grit and resilience help you handle objections like a pro.  You’ll become an expert in the event industry and the Eventbrite solution. You’ll use your convincing, competitive personality and passion for winning to raise the bar of success, documenting and tracking qualified opportunities to pass on to the Account Executive team.

YOU WILL

• Represent Eventbrite with style and grace to prospective clients
• Make outbound phone calls to leads provided by marketing 
• Use Buyer Centric and Buyer Responsive Messaging to build value and set appointments
• Prospect via cold calling within a territory and/or vertical
• Work directly with Account Executives to build a lead development strategy 
• Become an expert in the event industry and the Eventbrite product
• Consult on how the Eventbrite platform can be used to make any kind of event wildly successful
• Document qualified opportunities to pass on to the Account Executive team
• Smash quotas and continually raise the bar
• Maintain a deep understanding of the entire sales process

THE SKILL SET

• 2-3 years experience in a phone sales role 
• Experience with high volume cold calling
• A fearless ability to proactively engage new clients
• Versed and capable in the art of objection handling 
• A consultative sales approach and knowledge of how to maintain control of a conversation
• Ability to research prospective organizations to identify key stakeholders
• The skills to passionately and clearly articulate value/benefit
• A knack for asking great questions to uncover issues with a prospect’s current process
• A firm understanding of how to qualify buyer interest and identify target customers
• Excellent written and verbal communication skills
• Must be a highly organized multitasker 
• A team-player attitude with a strong desire to help improve internal processes beyond just your day-to-day tasks

BONUS POINTS

• Experience with Google Drive, i.e. Google Sheets, Google Docs, Google Slides, and Gmail
• Experience with SalesForce.com