Quant Analytics, Senior Associate

Job Description
Drive data-driven insights and strategies to enhance customer experiences and business outcomes within our Consumer & Community Banking division.
Primary Description:
Join our dynamic analytics team to leverage data and analytics in delivering innovative insights and solutions for the Connected Banking Portfolio of digital products to drive measurable business impact and customer outcomes.
As a Quant Analytics Senior Associate on the Connected Banking Analytics team, you will work closely with cross-functional teams to develop and execute analytical projects that align with our strategic objectives. You will be responsible for synthesizing data, conducting analyses, and delivering actionable insights to drive business performance.
Job Responsibilities:

• Utilize strategic, analytical, and data science skills to tackle a wide range of challenges within the enterprise.
• Develop and implement analytical solutions by organizing diverse requirements with a high tolerance for ambiguity and strong problem-solving abilities.
• Create innovative solutions to answer key business questions by leveraging existing data assets or creating new ones; scale experimentation, integrate real-time data, and deliver on personalization goals.
• Collaborate with Product, Strategy, Technology, and Design organizations to transform strategic priorities into a prioritized analytics roadmap, adapting quickly as client guidance evolves.
• Communicate practical data insights in a compelling manner that is actionable by senior leadership through presentations, discussions, and visualizations.
• Manage multiple projects simultaneously with minimal guidance, ensuring timely delivery and alignment with strategic objectives.
• Apply experimentation methodologies, such as A/B testing, to optimize and personalize business strategies.

Required Qualifications, Capabilities, and Skills:

• Bachelor's degree in a relevant quantitative field (e.g., Statistics, Economics, Applied Math, Operations Research, Physics, Data Science fields).
• 4+ years of industry experience in business analytics roles (e.g., digital analytics, customer analytics, marketing analytics, sales analytics, business insights).
• Proficiency with modern data science and analytics tools (e.g., SQL, Python, R).
• Experience in Cloud environments (AWS, Snowflake).
• Understanding of modern data mining, quantitative research, and data science techniques (e.g., machine learning, behavioral analytics).
• Strong communication skills to convey complex information in an understandable, compelling, and persuasive manner to senior executives, business, and technology partners.
• Ability to work effectively in project teams with a proven track record of being detail-oriented, innovative, creative, and strategic.

Preferred Qualifications, Capabilities, and Skills:

• Experience in Adobe Analytics, Tableau, Alteryx; experience with Machine Learning, AI preferred.
• Proven ability to define business KPIs and establish measurement frameworks.
• Background in financial services.

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.