Program Manager - Private Brands

Posted 3 Days Ago
Bellevue, WA
96K-153K Annually
5-7 Years Experience
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.
The Role
The Program Manager will lead commercialization processes for Private Brands at Chewy, focusing on product launch, cross-functional collaboration, risk management, and continuous improvement of project methodologies. This involves establishing KPIs, influencing team members, and driving efficiencies in resource allocation and budgeting while promoting a culture of learning and professional growth.
Summary Generated by Built In

Our Opportunity:

Chewy is seeking a dynamic Program Manager to lead commercialization activities for our Private Brands business in our Bellevue, WA office. This role involves guiding cross-functional teams through complex commercialization processes, leading product launch and development lifecycles from inception to customer delivery. The ideal candidate is a proactive self-starter with outstanding organizational, analytical, problem-solving, and interpersonal skills. If you are passionate about driving innovation and excellence in product development, join us in crafting the future of Chewy's Private Brands. 

What You’ll Do:

  • Own commercialization processes for variety of Private Brands programs and business initiatives.
  • Lead continuous improvement initiatives to enhance processes and methodologies to accelerate time to market
  • Collaborate with internal customers across R&D/Design, Sourcing, Quality Assurance, Marketing, Packaging and Finance while playing a key role in organizing and communicating their work across the organization
  • Organize and lead cross-functional workstreams to hold all Team Members accountable to shared goals
  • Establish and supervise key performance indicators (KPIs) to track project progress, measure success, and ensure alignment with overall business objectives and regularly communicate program status reports to a wide audience for weekly business reviews
  • Collect and circulate feedback, ensuring teams receive clear, actionable direction and next steps
  • Lead risk management efforts to proactively identify, assess, and mitigate potential challenges and obstacles throughout project lifecycle processes
  • Drive efficiencies across high volume projects using project management systems
  • Develop solutions to improve margins and establish inputs for pricing for category leaders
  • Build strong working relationships with internal and external Team Members, establishing a role as a trusted resource and advisor
  • Efficiently handle day-to-day challenges and communicate effectively in difficult and time-sensitive situations
  • Influence senior leaders, peers and partners to drive high-judgment decisions
  • Help develop Team Members by providing guidance, training, and support to cultivate a culture of continuous learning and professional growth.
  • Drive cross-functional initiatives to optimize resource allocation, budgeting, and forecasting for efficient project execution
  • Lead from the front and be willing to frequently roll up your sleeves

What You’ll Need:

  • Bachelor’s degree with 5+ years of experience required.
  • Track record of taking ownership and getting results in a data-driven, fast-paced environment
  • Consistent record of developing tools and programs to tackle sophisticated problems
  • Analytical skills with ability to develop financial and data models.
  • Intrinsic ability to work cross functionally and collaborate as part of a team to deliver strong results
  • Experience commercializing new items in e-commerce, retail or consumer packaged goods
  • Strong ability to lead and influence others and provide analysis and recommendations to accelerate projects
  • Ability to prioritize effectively and adjust to changing demands
  • Demonstrate strong time management skills and attention to detail
  • Excellent written and verbal communication skills

Bonus (if applicable):

  • Masters or MBA
  • Proficiency in Excel, SQL, Microsoft Project or TeamGantt
  • Experience in product lifecycle management and project management tools


Compensation & Benefits:

Our salary range for a Program Manager position is $95,500.00 - $152,500.00. The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k, and a new hire and annual equity grant. We offer different types of insurance, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com. Salaried-exempt team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.


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Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].


If you have a question regarding your application, please contact [email protected].


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The Company
Bellevue, WA
20,000 Employees
Hybrid Workplace
Year Founded: 2011

What We Do

At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. We view pets and pet parents as family, and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, growand unleash your fullest potential.

Launched in 2011, we offer the personalized service of a neighborhood pet store alongside the convenience and speed of e-commerce. Customers love shopping our wide selection of products of more than 100,000 products (including our Private brands and prescription Rx food and Rx medication products), which we offer at competitive prices, fast 1-2 day shipping and around-the-clock convenience that only e-commerce can offer.

Chewy’s commitment to customer service is the core of our brand, and our customers love us for it. We “WOW” pet parents through 24/7 assistance, advice and encouragement every day of the year. We make pet parenting easy with our convenient Autoship subscription program—which allows our customers to schedule their orders, so they never run out of their pet food, supplies and medication they need.

As an e-commerce company, product innovation drives our operations, and our team is constantly striving to find new and better ways to improve our customers’ experience. From an easy­-to­-navigate website and highly rated mobile apps, to detailed order tracking and personalized “Pet Profile” features, we are transforming the way pet parents shop.

Why Work With Us

We're proud to be one of the fastest growing e-commerce companies of all time.

With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.

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Chewy Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
Bellevue, WA

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