Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love..
The FinTech Program Management team is responsible for supporting and scaling the FinTech business lines, seeking and developing opportunities for both business growth and operational efficiency across FinTech. Responsibilities include strategic initiative management, cross-functional leadership and execution of FinTech programs and supporting external partner management. This role provides significant strategic, operational and team leadership opportunities, as well as exposure to a wide range of functions, including Product Management, Strategic Alliances, Engineering, Operations, Marketing, amongst many others.
About this roll* (Responsibilities)
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Lead and manage across cross-functional teams to drive success of major programs, manage stakeholders and drive key decisions and outcomes
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Manage and support operational relationships with external partners and seek opportunities to improve partnership performance in collaboration with Strategic Alliances team
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Develop detailed program plans and lead implementation, scoping requirements, identifying inefficiencies and spearheading improvements and operational excellence
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Drive implementation of large-scale and high-impact programs within the FinTech business and serve as a business partner to other business segments on FinTech workstreams guiding key decisions and outcomes
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Design and develop frameworks for cross-functional teams to efficiently launch new initiatives and increase efficiency of existing operational processes
Do you have the right ingredients*? (Requirements)
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5-7+ years of relevant experience, including consulting, financial services and/or similar experience at a high-growth technology company (product operations, program management or related roles)
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Bachelor’s Degree required; preferred fields of studies include: Business, Finance, Economics, Computer Science, and Engineering.
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Outstanding communication, presentation and interpersonal skills (ability to collaborate with and influence a wide variety of stakeholders)
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Startup or similar high-growth experience; can thrive in a dynamic, entrepreneurial, dynamic environment with the ability to meet multiple deadlines
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Excellent critical-thinking skills with ability to structure and solve complex business problems; experience developing detailed program plans and leading implementation, scoping requirements, identifying inefficiencies and advancing operational excellence
Special Sauce* (Nonessential Skills)
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Experience in FinTech space
*Bread puns encouraged but not required
The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits.
Pay Range
$103,000—$165,000 USD
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
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