Product Manager

Role Description

Product managers set the vision and guide multidisciplinary teams toward a common goal: shipping high quality products and creating customer value. As advocates for both our users and our business, the best product managers balance a range of functional perspectives and empower their teams to do great, high impact work.

DocSend is a fast-growing business with Dropbox. DocSend helps customers securely manage, track, and share documents. Whether customers are closing a deal, raising capital, or collaborating on sensitive projects, they have complete control over their documents with DocSend. 

As a Product Manager on the DocSend team, you’ll own a number of essential DocSend features and workflows. The Product Manager will play a critical role in enabling us to deliver on our customer commitments and business goals. 

Responsibilities

• Own features and experiments end-to-end. Write product requirement documents, drive cross-functional execution and work with Engineering and Design partners to balance tradeoffs, driving to outcomes. 
• Be an expert at prioritization. Balance your roadmap between operating the product, making foundational improvements, and delivering new and improved features to ensure that the most value is delivered to users.
• Know your customer. You’ll work with a tight-knit team including engineering, design, and customer experience, to ensure that you know the ins and outs of our users and are consistently delivering value for them. 
• Drive results. Using your knowledge of our customers and business goals, you will clearly identify problems, develop solutions, and estimate the impact of delivering them. During execution will you will navigate challenges to deliver on your roadmap: making trade-offs, anticipating staffing needs, risks, and ensuring frequent and clear communication to all of your internal stakeholders.

Requirements

• 4+ years of product management experience, ideally ownership of customer-facing product.
• Impact driven and a consistent history of delivering measurable results for both users and the business.
• Deep understanding and empathy for end-users, and a track record of building products that make customers feel joy, delight and trust.
• Proven ability to work cross-functionally by listening well and building alignment and listen well, but also driving hard decisions, framing the different options and tradeoffs. 
• Ability to analyze and use quantitative and qualitative data to inform decisions.
• Strong communicator (written and verbal), with an ability to influence with cross-functional collaboration skills.
• Excellent attention to detail to anticipate product usage edge cases and proactively build solutions into the product