We're currently looking for someone to join our team in the role of Product Designer III, reporting to the SVP of Product. This role involves understanding our customers and users, designing delightful experiences for them, and collaborating closely with our Product Management and Engineering teams to make those experiences available to them. We believe this is an exciting opportunity for someone who is excited to work at a fast-paced, dynamic start-up with a desire to jump in however necessary in order to provide the value of our solutions.
What You'll Do:
- Work closely with internal teams, such as Customer Experience, Product Marketing, and Sales, to understand customer needs and come up with creative solutions.
- Perform market and user research to understand customer and market pain points and identify critical opportunities to address.
- Create wireframes, mockups, and prototypes and present them to team members to get agreement on design direction while taking into consideration engineering effort to build.
- Collaborate with other designers to refine design work.
- Collaborate with Product Managers to refine requirements.
- Use metrics and qualitative data to help define success criteria and inform design decisions.
- Document detailed interaction and UI specifications for engineering to build.
- Testing products to ensure they are as specified, intuitive and useful for target users.
- Other responsibilities as deemed vital by the business.
- Proficiency in Figma.
- Experience throughout the design process from initial concepts to pixel-perfect mockups and specifications.
- Experience in working with engineering during execution of projects and launching projects to users.
- Excellent skills in verbal & written communication and presentations to internal and external audiences.
Preferred Skills & Experience:
- 5+ years of UX/UI design experience working with SaaS product and engineering teams.
- Experience with one or more of the following is a plus: visual design, information architecture, user research, prototyping, or agile methodologies.
How We Approach Compensation:
We strive for salary range transparency in our hiring process. This is a major step towards not only complying with state and local regulations where required, but also to make sure Skilljar is putting pay equity and DEIB top of mind during the hiring process. Base salary is only a part of the total rewards package - this role will also be eligible for a bonus based on company performance, and a new hire equity grant* in the form of stock options. Below are the base salary ranges for this role:
Seattle, New York City, Chicago, Denver, Los Angeles, Portland, and Austin metro areas: $131,000 - $160,000
Other Remote US (outside of SF Bay Area): $119,000 - $145,000
Toronto, Canada: CAD $110,600 - CAD $135,500 *not eligible for equity grant.
Why Should You Work for Skilljar?
Learn more about out benefits and culture here!
Individuals hired in Canada will be employed and offered benefits through our Employer of Record Partner, Remote.
Backed by prominent financial institutions, including Mayfield, Shasta Ventures, Trilogy Equity Partners, and Insight Partners, Skilljar is the leading enterprise customer training platform, transforming the way organizations onboard, engage, and retain their customers. Trusted by leading global companies like Slack, Tableau, Liberty Mutual, Cisco, Verizon, and U-Haul, Skilljar provides the essential tools and foundation for successful customer and partner engagement and enablement.
We are a team of bright, dedicated Skillets with startup drive and a passion for education. Founded in Seattle, Skilljar is now a fully distributed company that exclusively hires in Washington, Oregon, California, Arizona, Colorado, Utah, Idaho, Texas, Georgia, Florida, North Carolina, New York, Missouri, Wisconsin, Illinois, Virginia, and New York. We have also partnered with Remote as our Employer of Record for positions in Toronto, Canada area.
Skilljar is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.
Skilljar does not accept nor are we responsible for any fees associated with unsolicited resumes, LinkedIn bios, or any other candidate introductions.
#LI-Remote
What We Do
Skilljar helps go-to-market organizations leverage the power of Customer Education to boost product adoption. Skilljar’s external LMS makes it easy for your customers to join your academy to onboard, get certified, and upskill, leading to higher customer retention rates and lower support costs. Skilljar enables Customer Education teams to launch and scale beautiful academies to make every customer a product expert. We're building a future where your customers use and love your products because they’ve been trained in a way that works for them, freeing up your go-to-market teams to focus on strategic customer conversations. For 10+ years, Skilljar has helped companies turn Customer Education into a business driver, with tangible results showing that a trained customer is a retained customer.
Why Work With Us
Skilljar is helping millions of people around the world gain job-relevant skills in a rapidly changing economy. We’re delivering business outcomes for our customers, innovating in an exciting new category, and driving impact to narrow the global skills gap.
Gallery
.png)
