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Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
*Targeting candidates who can come onsite 1x per week.
The Role:
SoFi seeks an experienced Principal Technical Program Manager to join our Infrastructure Platforms team, playing a pivotal role in delivering the reliable, resilient platform that enables our Members to Get Their Money Right. This highly visible position offers significant organizational impact and requires deep technical expertise combined with strategic program management capabilities.
As Principal TPM, you will shape the future of SoFi's infrastructure platform by leading critical initiatives, including our Disaster Recovery Maturation program. Your expertise in cloud-based DR and technical program management will elevate our practices and create innovative solutions that increase the effectiveness of our TPM organization. Success in this role requires both strategic vision and hands-on technical acumen to drive complex, cross-functional programs while maintaining strong business alignment.
Strategic Leadership
- Partner with senior leadership to ensure infrastructure programs align with organizational objectives
- Develop comprehensive program strategies and roadmaps for critical infrastructure initiatives
- Lead the evolution of TPM best practices and mentor junior TPMs
- Create innovative solutions to enhance TPM effectiveness through automation and process improvement
Technical Program Execution
- Drive the maturation of our Disaster Recovery program, leveraging deep knowledge of cloud-based DR
- Translate complex technical challenges into actionable plans with clear milestones
- Establish and track metrics-driven success criteria for program outcomes
- Develop automated reporting systems and standardized templates to increase TPM leverage
- Manage resource allocation and delivery timelines across multiple work streams
Cross-functional Collaboration
- Build strong partnerships across engineering, product, and business teams
- Navigate complex stakeholder relationships and manage competing priorities
- Lead technical discussions and facilitate decision-making processes
- Provide clear documentation and communication to reduce ambiguity
What you’ll need:
- A Degree in Computer Science, a similar STEM field, or equivalent work experience
- 8+ years of experience related to program management with a demonstrated track-record of delivery of technical projects
- Understanding of cloud infrastructure and the ability to independently identify issues
- Must have a strong understanding of cloud infrastructure technologies
- Ability to react to change quickly and implement new processes & procedures
- Analytical, problem-solving, negotiation, and organization skills with experience delivering quality under pressure.
- Effective communication skills across technical and non-technical audiences
- Proven track record of delivering large, cross-functional initiatives on time while managing competing priorities in a fast-paced and sometimes ambiguous environment
- Ability to execute especially in a distributed, remote environment
Nice to have:
- PMP, CAPM, Scrum certification is preferred
- Demonstrated ability to manage multiple projects and competing priorities simultaneously
- Experience with Jira, Confluence
- Experience working in a regulated industry, especially banking
Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.The Company hires the best qualified candidate for the job, without regard to protected characteristics.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.New York applicants: Notice of Employee RightsSoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.
SoFi Seattle, Washington, USA Office
The office is located in Pike Tower, just five blocks from Pike Place Market, and houses some of our Engineering, Design, and Product teams - including engineers, product managers, and other technical functions.
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