Principal Product Manager - Mail Plus (Yahoo Mail)

Yahoo Mail is the ultimate consumer inbox with hundreds of millions of users. It’s the best way to access your email and stay organized from a computer, phone or tablet. With its beautiful design and lightning fast speed, Yahoo Mail makes reading, organizing, and sending emails easier than ever.

This role reports directly to the VP of Product for Yahoo Mail and will be pivotal in shaping the future of the Mail Plus subscription offering. The successful candidate will own the full product lifecycle for Mail Plus, from strategy and execution to optimization. This includes driving revenue growth by improving conversion rates, reducing churn, and evolving the value proposition with innovative, user-centric features. The ideal candidate is a strategic thinker with a passion for creating seamless and engaging subscription experiences that meet user needs and deliver measurable business impact.

Responsibilities

• Strategic Subscription Growth: Develop and execute a comprehensive growth strategy, leveraging advanced customer segmentation, lifecycle marketing, and personalized onboarding experiences to maximize subscription acquisition and retention.

• Innovative User Value Creation: Lead the identification, ideation, and development of new premium features informed by market trends, user feedback, and competitive analysis to enhance the overall value of the Mail Plus subscription offering.

• Proactive Churn Mitigation: Build predictive churn models using data-driven insights to anticipate and address customer pain points, while designing tailored retention initiatives such as win-back campaigns and loyalty programs.

• End-to-End Product Ownership: Oversee the entire product lifecycle, including roadmap prioritization, feature delivery, and iteration based on user feedback and key performance metrics.

• Cross-Functional Collaboration: Partner effectively with design, engineering, marketing, and analytics teams to deliver cohesive subscription experiences, ensuring alignment with overall business and user goals.

• Data-Driven Performance Optimization: Define and monitor critical subscription KPIs, leveraging analytics to uncover opportunities for growth and improvement, and delivering regular performance updates to stakeholders.
   

Qualifications

• Experience: 8+ years of product management experience, with a focus on consumer subscription businesses.

• Subscription Monetization Expertise: Demonstrated success in driving growth for subscription-based products, with a deep understanding of acquisition funnels, retention mechanics, and pricing strategies.

• Data Proficiency: Strong expertise in leveraging data analytics, customer insights, and A/B testing to guide decision-making and optimize product performance.

• Strong Leadership Capabilities: Exceptional leadership and communication skills, with the ability to drive alignment across cross-functional teams and present compelling business cases to executives.

• Consumer Experience: Experience with email or messaging platforms, or other consumer utility products, is highly desirable.

• User-Centric Approach: A user-first mindset with a proven ability to balance short-term deliverables with long-term strategic vision.

• Strategic Vision: Proven ability to develop and execute long-term strategies that drive measurable business impact.

The material job duties and responsibilities of this role include those listed above as well as adhering to Yahoo policies; exercising sound judgment; working effectively, safely and inclusively with others; exhibiting trustworthiness and meeting expectations; and safeguarding business operations and brand integrity.

At Yahoo, we offer flexible hybrid work options that our employees love! While most roles don’t require regular office attendance, you may occasionally be asked to attend in-person events or team sessions. You’ll always get notice to make arrangements. Your recruiter will let you know if a specific job requires regular attendance at a Yahoo office or facility. If you have any questions about how this applies to the role, just ask the recruiter!

Yahoo is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. Yahoo will consider for employment qualified applicants with criminal histories in a manner consistent with applicable law. Yahoo is dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. If you need accessibility assistance and/or a reasonable accommodation due to a disability, please submit a request via the Accommodation Request Form (www.yahooinc.com/careers/contact-us.html) or call +1.866.772.3182. Requests and calls received for non-disability related issues, such as following up on an application, will not receive a response.

We believe that a diverse and inclusive workplace strengthens Yahoo and deepens our relationships. When you support everyone to be their best selves, they spark discovery, innovation and creativity. Among other efforts, our 11 employee resource groups (ERGs) enhance a culture of belonging with programs, events and fellowship that help educate, support and create a workplace where all feel welcome. Check out our diversity and inclusion (www.yahooinc.com/diversity/) page to learn more.

The compensation for this position ranges from $136,125.00 - $283,750.00/yr and will vary depending on factors such as your location, skills and experience. The compensation package may also include incentive compensation opportunities in the form of discretionary annual bonus or commissions, in addition to equity incentives. Our comprehensive benefits include healthcare, a great 401k, backup childcare, education stipends and much (much) more.

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