Principal Product Designer (UX) - Enterprise (Remote or Hybrid)

About Target:  

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. 

Target’s Global UX team is a group of design, research, and accessibility practitioners and experts, with a passion for improving and innovating our digital experiences for Target’s guests, team members, and vendors. Here, we pride ourselves on designing tangible, inspiring, and impactful solutions that serve all aspects of our business– and being a part of the team means you will play a critical role for Target’s Team Member experiences by increasing ease, simplicity, efficiency, and delight for every touchpoint.   

About the role:   

As a Principal Product Designer within our Enterprise UX Team, you’ll be at the forefront of Target’s evolving enterprise tools and experiences, shaping them for our Field teams, HQ teams and Vendors while contributing to business growth. We have Principal roles in Stores (team member mobile experiences), Properties (store construction and maintenance) and Merchandising (HQ and merchandise vendor tools). In these roles, you will develop and lead experience strategies that span the work of multiple teams and organizations. The work will require elevated partnership with UX product, tech, business and process partners. Based on the specific needs of the area, work will include a mix of high-level experience strategy development and high-quality execution. 

We are looking for seasoned design professionals with a proven track record in delivering exceptional user-centered experiences within a dynamic retail environment. 

Responsibilities: 

• Set UX strategy and vision for team member experiences across platforms – influencing investment, collaborations, and the balance of new vs. iteration

• Skillfully lead and coordinate collaborative efforts among diverse cross-functional teams and engage effectively with senior-level stakeholders

• Navigate complexity and ambiguity while delivering impact for guests and the business

• Hold design work to a high standard of quality, including accessibility, content, user research, information architecture, interaction design, visual design

• Drive strategy for, and creation of, design deliverables representative of the design process phase – such as journey maps, service maps, wireframes, user flows, UI design and prototypes

• Champion both qualitative and quantitative research methods in design decisions and rationale

• Influence and advance a culture of human-centered practice within UX, product, and engineering teams

• Support the development of junior product designers and contribute to advancing the broader practice of UX at Target

About you:   

• Experienced UX designer with 10+ years of relevant design work

• Expert proficiency in UX and product design, coupled with adeptness in organizing, planning, and taking ownership of the design process

• You possess expert strategic problem-solving, systems thinking, and collaboration skills

• Expert proficiency in design and prototyping tools (i.e., Figma)

• Proven experience leveraging a broad variety of UX methods appropriate to the problem at hand

• Proven ability to effectively use data and insights to set your direction and communicate your approach

• Strong experience collaborating with and delivering presentations to executive leadership, employing effective storytelling techniques

• You are an expert in communicating how design connects to, serves, and improves the business

• Experience scaling AI adoption within UX teams, mentoring designers and influencing cross-functional AI strategy a plus

This position may be considered for a Full-Time Remote or Hybrid work arrangement based on Target’s needs. A Hybrid work arrangement means the team members core role will be a blend of virtual and onsite at a Target location. A Full-Time Remote work arrangement means the team member works full-time from home or an alternate location that’s not a Target location, does not have a desk at their primary HQ work location and may travel to HQ up to 4 times a year.