Principal Platform Engineer

Join us in creating a better way!

At eHealth, our mission is to expertly guide consumers through their health insurance and related options when, where, and how they prefer. We’re creating a better way – one that’s transparent and trustworthy for both our consumers externally and our employees internally. 

Move your career forward while connecting countless people to the life- changing, quality care they deserve. Our diverse team of innovators supports one another in solving some of the toughest challenges. We’re always on the lookout for creative opportunities to do right by our customers, and each other. Together, we’re creating a better way to work, united by our common passion to make a difference.

We are seeking a highly experienced Principal Platform Engineer with 15+ years of experience specializing in AWS Cloud and the development of Internal Developer Platforms (IDPs). As a technical leader and expert you will architect, build, and scale cloud-native platforms that empower engineering teams to develop, deploy and operate applications efficiently. You will have a direct impact on creating self-service infrastructure, automated workflows, and continuous delivery systems, while ensuring performance, scalability, security, and cost-efficiency in AWS cloud environments.

As a Principal Platform Engineer, you will be a key technical leader, collaborating with multiple teams to define, implement, and optimize the platforms that power the organization’s products. You will be a champion of developer experience, guiding the design of a frictionless internal platform that enables teams to move quickly and autonomously.

What you’ll do:

Internal Developer Platform (IDP) Architecture & Strategy:

• Lead the design, development, and continuous improvement of an Internal Developer Platform that enables engineers to autonomously manage and deploy cloud-based services, tools, and applications.
• Create and maintain self-service tools and automation frameworks, enabling developers to provision infrastructure, manage services, and deploy code with minimal friction.
• Build and maintain a set of standardized services, templates, and APIs to streamline cloud-based application development, focusing on both platform stability and developer experience.

AWS Cloud Infrastructure Design & Optimization:

• Lead the design and optimization of AWS cloud infrastructure using key AWS services like EC2, EKS, RDS, Lambda, S3, CloudFormation, CloudWatch, VPC, and IAM.
• Ensure AWS environments are scalable, cost-efficient, and resilient, with high availability and disaster recovery capabilities.
• Establish best practices for cost management, performance optimization, and resource utilization across the organization’s AWS accounts.

Platform Automation & CI/CD Pipelines:

• Design and implement CI/CD pipelines using tools like Jenkins, GitLab CI, ArgoCD, or CircleCI, enabling seamless and automated code deployment across environments.
• Leverage Infrastructure as Code (IaC) principles and tools like Terraform, CloudFormation, and CDK to automate infrastructure provisioning, configuration, and management.
• Create automation for platform lifecycle management, including environment provisioning, monitoring setup, and scaling strategies.

Cloud Security & Compliance:

• Ensure security best practices are followed across the platform, with strong controls for IAM, network security, data encryption, and audit logging.
• Implement and enforce security policies and governance controls to meet organizational and regulatory compliance standards (e.g., SOC 2, GDPR, HIPAA).
• Work with security teams to automate security checks within the CI/CD pipeline and infrastructure provisioning processes.

Monitoring, Observability, and Incident Response:

• Implement robust monitoring and observability solutions using AWS-native services (e.g., CloudWatch, X-Ray, AWS CloudTrail) and third-party tools like Prometheus and Grafana to ensure platform health and service performance.
• Build dashboards and alerting systems that give development teams real-time visibility into application and infrastructure health.
• Lead incident management processes, including root-cause analysis, postmortems, and performance tuning.

Mentorship and Technical Leadership:

• Provide mentorship and guidance to engineering teams on platform engineering best practices, cloud architecture, and efficient service deployment techniques.
• Foster a culture of innovation, agility, and continuous improvement across engineering teams, encouraging the adoption of best practices for cloud-native development.
• Drive technical decision-making and provide leadership on complex technical challenges related to platform architecture and infrastructure scalability.

Collaboration and Stakeholder Engagement:

• Partner with cross-functional teams (DevOps, Security, Product, Engineering) to define and execute cloud infrastructure and platform initiatives that align with business objectives.
• Communicate technical platform strategies and roadmaps to senior leadership and non-technical stakeholders, ensuring alignment with business goals.
• Act as a key technical advisor, ensuring platform solutions are optimized for both short-term needs and long-term scalability.
• Demonstrate eHealth’s values in your behaviors, practices, and decisions.

What you’ll bring:

• Bachelor’s or Master’s Degree in Computer Science, Engineering or related fields.
• 15+ years of experience in platform engineering, cloud architecture, or related fields, with at least 8 years focused on AWS Cloud.
• Extensive experience in building and managing Internal Developer Platforms (IDPs), with a focus on automation, self-service workflows, and CI/CD.
• Proven track record of successfully designing, implementing, and optimizing large-scale cloud platforms using AWS services.
• Expertise in AWS Cloud services such as EC2, EKS, S3, Lambda, RDS, CloudFormation, IAM, VPC, CloudWatch, and SNS.
• Deep understanding of Infrastructure as Code (IaC) tools like Terraform, CloudFormation, or CDK.
• Experience designing and maintaining CI/CD pipelines and automation tools such as Jenkins, GitLab CI, ArgoCD, or similar.
• Strong knowledge of containerization (Docker) and orchestration (Kubernetes, EKS) for cloud-native application management.
• Expertise in cloud security best practices, including access management, encryption, auditing, and vulnerability assessments.
• Proven leadership experience in guiding cross-functional teams, mentoring engineers, and driving technical initiatives that scale across the organization.
• Excellent communication skills with the ability to work with both technical and non-technical stakeholders to define platform requirements, roadmaps, and strategies.
• Must be fluent in English
• Experience with Agile methodologies and DevOps practices, particularly in large-scale cloud-native environments.
• Cloud Cost Optimization - Strong experience in cloud cost management and optimization in AWS environments, ensuring efficient use of resources and minimizing waste.

Desired Skills and Certifications:

• AWS Certified Solutions Architect – Professional (or equivalent certifications).
• Kubernetes Certified Administrator (CKA) or similar certifications.
• Familiarity with service mesh technologies (e.g., Istio, Linkerd) or API gateways (e.g., Kong, AWS API Gateway).
• Experience with serverless architectures, particularly AWS Lambda, API Gateway, and Step Functions.
• Experience in managing multi-region or multi-cloud AWS environments at scale.
• Expertise in cloud migrations and legacy system modernization to cloud-native architectures.

Why Join Us:

• Innovation: You’ll be at the forefront of designing and building scalable cloud-native platforms that are shaping the future of our engineering culture.
• Impact: Your work will directly enable teams across the company to move faster, operate more efficiently, and deploy better products to customers.
• Growth: As a principal engineer, you’ll have the opportunity to lead key initiatives and mentor engineers, all while having a direct impact on the growth and direction of the engineering team.
• Culture: Join a dynamic, forward-thinking team that values collaboration, innovation, and continuous learning.

What we offer (benefits):

• Generous benefits include medical, dental and vision beginning on your first day of employment
• 401K with matching
• Tuition reimbursement
• Employee stock purchase program
• 12 company paid holidays and flexible time off (PTO for non-exempt)

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The base pay range reflects the anticipated pay range for this position. The actual base pay offered will depend on various factors including individual skills, experience, performance, qualifications, the department budget, and the location where work is performed. Base pay is one component of eHealth’s total rewards package, which also includes an annual performance bonus, plus an array of benefits designed to support employees’ personal and professional wellness. For more information on our total rewards offerings, please visit our career site.

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Base Pay Range -$185,300 - $247,000

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eHealth is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, national origin, age, marital status, sexual orientation, genetic information, disability, protected veteran status, or any other consideration made unlawful by applicable federal, state or local laws. The foundation of these policies is our commitment to treat everyone fairly and equally and to have a bias-free work environment.