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Dow Jones

Principal, Experience Design, Subscription Growth

Job Posted 23 Days Ago Posted 23 Days Ago
Remote
15 Locations
150K-185K Annually
Senior level
Remote
15 Locations
150K-185K Annually
Senior level
The Principal Product Designer will lead subscription experience design by collaborating with stakeholders to influence strategy and drive growth metrics while mentoring designers and managing projects across multiple offices.
The summary above was generated by AI

Job Description:About Our Organization:

Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world's largest news-gathering operations globally. It is home to leading publications and products including the flagship Wall Street Journal, America's largest newspaper by paid circulation; Barron's, MarketWatch, Mansion Global, Financial News, Investor's Business Daily, Factiva, Dow Jones Risk & Compliance, Dow Jones Newswires, OPIS and Chemical Market Analytics. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV).

About Dow Jones Design

Excellence in news demands excellence in our customers' experiences. Our Design Team brings together teams covering Product, Engineering, Marketing, and Operations with a single purpose: to connect people to the news that matters most, when and where they need it, by creatively defining and building connected, innovative and sustainable experiences/products that are data informed and with a customer lens. We're a globally distributed team spearheading a digital transformation at Dow Jones.

About the Role:

We are looking for a Principal Product Designer to work on our Design team to define and lead a design strategy in close collaboration with cross-functional stakeholders to drive Subscription Growth across Dow Jones' brands. While this is an individual contributor role, you will be expected to direct and mentor other product designers and lead projects across our NYC and Barcelona offices and additional staff in Mexico.

In this role, you'll play a key part in shaping the future of how we design and deliver subscription experiences that delight our customers and drive business impact. You will be a part of a cross-functional team of marketers, product managers, and engineers solving our subscription growth goals. You'll be responsible for strategic influence and driving alignment across multiple teams and the execution of highly crafted system-oriented designs powering our subscription flows, from acquisition to conversion to retention.

Your prior expertise designing for Subscription based product offerings brings to the table an in-depth knowledge of proven design patterns that drive growth. You understand Pirate Metrics (AARRR: acquisition, activation, retention, revenue, and referral) and know how to design product levers that enable robust experimentation to move these metrics. As a person who loves experimentation, you have a robust understanding of data. You've worked in an environment where you've had to balance inputs from multiple stakeholders and are an expert at gaining alignment and communicating your design decisions.

The Principal, Experience Design will report to the SVP of Design, Dow Jones.

You Will:

  • Influence and own the delivery and outcome of high-quality end-to-end design solutions for our Subscription growth goals from a business perspective
  • Be a strategic partner and work with other teams while navigating constraints, managing stakeholders, and communicating your work to executives.
  • Bring to bear industry best practices and visual design principles to your solutions with a grounding in data driven testing methodologies
  • Understand the complex needs of marketing and brand differentiation across our brands while driving for consistency across platforms—while knowing when to intelligently deviate.
  • Contribute to the creation of visual patterns in our Design System
  • Explore and validate solutions by creating prototypes for and actively participating in user testing and incorporate recommendations and analysis from our Research team.
  • Have a robust understanding of accessibility (a11y) requirements and how to best integrate them into your work
  • Contribute to strategic growth of the wider Design team, including helping to set the vision for the team and company's creative work, while supporting the team culture.
  • Lead others in setting direction and scoping work accurately even with ambiguous, loosely defined projects
  • Be a dependable teammate who treats everyone with respect. Bring to bear your mentorship experience when it comes to fostering an inclusive culture. Help grow our team.
  • Last but never least, serve as an advocate for our readers, keeping their needs at the heart of our digital solutions

You Have:

  • Bachelor's degree or equivalent experience
  • Design professional with 7+ years of relevant work experience.
  • Experience executing design on subscription-based products of any kind
  • Strong grasp of UI, HCI, Accessibility and UX principles
  • Expertise working on mobile, web-based and responsive design
  • Expertise with component based design
  • Expertise working with Design Systems
  • Expertise working with Figma
  • A strong portfolio that demonstrates your end-to-end Product Design skills
  • Ability to lead and take initiative, balancing strategic goals with daily tactical opportunities
  • Ability to present design work and supporting thinking effectively to stakeholders and senior leadership for review and feedback, in person and in written communications
  • Strong proficiency with G-suite products and experience with professional collaboration tools such as Jira, Miro, Confluence and Airtable.
  • Comfortable in a hybrid working environment and know how to influence from a distance.

Plus

  • Experience in the design of News or Financial Services
  • Familiarity with WCAG accessibility standards and compliance

Our Benefits

  • Comprehensive Healthcare Plans
  • Paid Time Off
  • Retirement Plans
  • Comprehensive Insurance Plans
  • Lifestyle programs & Wellness Resources
  • Education Benefits
  • Family Care Benefits & Caregiving Support
  • Commuter Transit Program
  • Subscription Discounts
  • Employee Referral Program

#LI-Hybrid

Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.EEO/AA/M/F/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at talentresourceteam@dowjones.com. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Business Area:

Dow Jones - Technology

Job Category:

Software Product Engineering

Union Status:

Non-Union role

Pay Range: $150,000 - $185,000

We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.

Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.

For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce..

Top Skills

Airtable
Confluence
Figma
Google Suite
JIRA
Miro

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