People & Culture Coordinator

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Sleek urban retreat in the Pacific Northwest. Surrounded by snow-capped mountain peaks, deep-blue waters and swaths of evergreen forests, Seattle is as wild as it is trendy. Our Hotel puts you in the heart of the city’s downtown, with the Seattle Art Museum on one side, iconic Pike Place Market on another and the waters of Elliott Bay gleaming to the west. Wake to a fresh cup of coffee delivered straight to your room, then head out to explore eclectic neighbourhoods and craft breweries, or spend the day hiking up nearby Mount Rainier or kayaking on Lake Union. Come nightfall, meet us at Goldfinch Tavern, an Ethan Stowell Restaurant, and let our chefs show you all the best local flavours of your new favourite city.

People & Culture Coordinator

Four Seasons Hotel Seattle

Four Seasons Hotel Seattle is looking for a People & Culture Coordinator who shares our passion for excellence and is enthusiastic about creating the ultimate service experience for our team. Our People & Culture Coordinator is a part of a dynamic team that provides award-winning service to our employees and guests. This position will report to the Assistant Director of People & Culture.

The People & Culture Coordinator is the first smiling face employees and guests meet upon entering the People & Culture Office. This position will provide support to the People & Culture Department and assists with bringing the employee experience to life. The People & Culture Coordinator handles every task with integrity and confidentiality. They will provide support and respond to inquiries in an efficient, courteous, and professional manner to achieve maximum employee,  guests,  or vendor satisfaction while complying with all Four Seasons’ policies.

About Us

Four Seasons prides itself on the commitment to the Golden Rule philosophy and strives to provide the best possible experience for both our guests and employees. Because of our employee-centric approach, Four Seasons has been listed in the FORTUNE Magazine “100 Best Companies to Work For” rankings every year since 1998.

Overlooking Elliott Bay and Puget Sound, our luxurious guestrooms are steps away from Pike Place Market, the Seattle Art Museum, and world-class shopping. In partnership with acclaimed Seattle chef Ethan Stowell, we are proud to showcase simply prepared Northwest food and drink in Goldfinch Tavern, our signature restaurant.

Key Elements of the Job

Employee Relations:  

• Assist with planning and executing employee events – Annual Party, Staff Appreciation Events, Service Awards, Onboarding, etc. 
• Maintain and elevate Recognition Program.  
• Create and publishes employee communication documents.   
• Maintain and update bulletin boards in service area  for sharing company information.  
• Assist with recruitment from start to finish to include, job ads and postings, creating job requisitions, identifying qualified candidates, responding to candidates and resumes, setting up interviews and interviewing, creating job offers, background checks, E-Verify, scheduling first day, and new hire paperwork.   
• Informing managers of upcoming introductory review and ensuring on time completion.  
• Assists with benefits enrollment: New Hire, Open Enrollment, and Qualifying Events.  
• Share benefit updates with hotel team members – Medical, Dental, Vision, 401k, etc. 
• Represent the department in a professional and respectful manner and maintains an open door policy.   

Administrative:  

• Manage HRIS (Workday) system and complete data entry accurately.   
• Perform administrative skills such as typing, filing, copying, faxing, and answering telephones according to Four Seasons standards 
• Maintain and update all computer records.  
• Assist with employee questions regarding employment, benefits, policies, etc.  
• Understands basic federal and state regulations.  
• Run monthly, quarterly, and annual reports, including auditing.  
• Maintain confidentiality of information in the department including conversations, personal information and medical files.   
• Performs other duties as requested by management.  

Preferred Qualifications and Skills

• College education preferred.  
• 1+ years of HR experience (HR Admin or Coordinator Level): Working understanding of human resource principles, practices and procedures.  
• Or 1+ years of Hotel/Resort operations experience, in a technical position.  
• Excellent written and verbal grammar and composition skills.
• Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment.  
• Excellent organizational skills and attention to detail.  
• Proficient with Microsoft Office Suite or related software.  

Benefits Include

• Receive an hourly rate between $25-$27
• 401k participation with company matching program
• Competitive Benefits: Medical, Dental, Vision, and Life Insurance
• Complimentary and discounted room nights program
• Free shift meal in our employee cafeteria
• Employee engagement at all levels; where your thoughts and ideas are not only heard but actioned.

What to Expect from Your Work Experience...You will

• Be part of a cohesive team with a singular focus on creating the best possible guest experience
• Have the ability to demonstrate your unique personality and service style while achieving the brand standards that make us Four Seasons
• Be encouraged to demonstrate your professional passion
• Have career growth opportunities both within Four Seasons Hotel Seattle and worldwide with our company

Learn more about our property and what it is like to work at Four Seasons by visiting:

http://www.fourseasons.com/seattle

https://www.facebook.com/FourSeasonsHotelSeattle

https://www.twitter.com/FSSeattle

http://jobs.fourseasons.com

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf