Business Development Manager, Strategic Partnerships - Bellevue

Aircall is the world’s leading integrated customer communications and intelligence platform for growing businesses. Trusted by over 20,000 companies worldwide, Aircall unifies voice and digital channels into one seamless platform, offering one-click integrations with leading CRMs and over 100 business tools. With real-time, AI-powered insights and feedback, AI agents, and automation, we help sales and support teams save time on routine tasks, uncover opportunities, and deliver exceptional customer experiences. With a global team of 600+ across nine offices, Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, Mexico City, Aircall is transforming how businesses connect with their customers, driving smarter conversations, deeper relationships, and measurable success.

How We Work at Aircall: At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in

About the Role: 

As the Business Development Manager at Aircall, you will play a pivotal role in expanding our ecosystem by identifying and negotiating partnerships that amplify our product’s value to emerging markets and tech segments. If you relish the challenge of discovering opportunities, forging relationships with industry leaders, and bringing novel ideas to fruition, then this position is tailor-made for you!

This role is based in Seattle.

Key Responsibilities:

• Discover & Validate New Verticals
• Research untapped markets and verticals where Aircall can drive immense value.
• Define and refine market-entry strategies based on data, competitive analysis, and customer insights.
• Stay ahead of industry trends and emerging technologies to ensure Aircall remains at the forefront of innovation.




• Forge Strategic Partnerships
• Identify, evaluate, and negotiate partnerships that expand Aircall’s reach and enhance our integrations with prominent SaaS platforms and emerging technologies.
• Develop frameworks for both marketing and tech-focused collaborations, ensuring a win-win proposition for all parties involved.
• Work side-by-side with product, engineering, and marketing teams to craft compelling narratives for prospective partners.




• Deal Execution & Relationship Management
• Manage the end-to-end partnership lifecycle—from initial pitch to contract finalization—ensuring alignment with Aircall’s strategic vision.
• Serve as the primary liaison for stakeholders at partner organizations, fostering long-term relationships at all levels.
• Champion partners’ needs within Aircall, translating feedback into actionable insights for our product roadmap.




• Thought Leadership & Cross-Functional Collaboration
• Engage and influence Aircall’s senior management with well-researched business cases, showcasing the impact of prospective partnerships.
• Collaborate with Legal, Product, Finance, and Operations to navigate complex negotiations and deal structures.
• Develop and maintain best practices for partnership evaluation, tracking, and measurement to ensure consistency and transparency.

Qualifications:

• 8+ years of experience in business development, strategic partnerships, or related roles within tech-driven environments.
• Demonstrated success in originating and closing complex partnerships—preferably in SaaS, Cloud, or similar technology sectors.
• Expert negotiation skills with a flair for building executive-level relationships internally and externally.
• Strong technical aptitude: comfortable assessing potential integrations and articulating value propositions to both technical and non-technical audiences.
• Exceptional communication and presentation skills—capable of influencing C-suite leaders and driving cross-functional alignment.
• A proactive, results-driven mindset that thrives on autonomy, prioritization, and rapid decision-making.
• Bachelor’s degree in Business, Finance, Engineering, or a related field (or equivalent practical experience).

Nice-to-Haves:

• MBA or advanced degree from a top-tier program.
• Experience working with or within enterprise SaaS platforms or the broader startup/venture ecosystem.
• Familiarity with cloud-based telephony or related communication technologies.
• Proven track record in developing go-to-market strategies for new products or vertical expansions on a global scale.

This is a high-Impact role: You’ll lead initiatives that can significantly shape the future of the company, making your contributions instantly visible and rewarding.

Aircall is constantly moving forward. We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality.

Let’s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.

We’re creating a place where great people trust one another and thrive together.

People flourish at Aircall and now is the time to be part of the team and the journey we’re on.

Why join us?

🚀 Key moment to join Aircall in terms of growth and opportunities

💆‍♀️ Our people matter, work-life balance is important at Aircall

📚 Fast-learning environment, entrepreneurial and strong team spirit

🌍 45+ Nationalities: cosmopolite & multi-cultural mindset

💵 Competitive salary package & equity

🏨 Medical, dental, and vision insurance is 100% covered

📈 401k plan with company matching!

✈️ Unlimited PTO — take the time you need to come to work feeling great!

⭐️ Wellness, internet, and childcare reimbursements

💚 Generous parental leave policy

DE&I Statement: 

At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. 

We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.  

We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.

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