New Graduate Product Leadership Program

About The Opportunity:

We’re looking for ambitious new and recent grads that are eager to launch their career at a fast growing unicorn and are hungry for impact.

We have a track record of quickly increasing the scope of high performers, irrespective of years of experience/age. We don't even want your resume. We look at aptitude, fit and slope when determining what team members will work on -- with the ideal outcome being developing future leaders for the company.

As with all roles in Product, you’ll spend your first week solely speaking to as many customers as possible. You’ll build empathy for our worker/workplace user base. You’ll be encouraged to carve out some time to write investment memos about any ideas you might have to solve their burning problems. 

From there, the opportunity is large; continue figuring out how we can improve the experience for our customers. The only limiter on your scope will be your own capacity and ability to clearly communicate your ideas (usually in writing); you should expect operational freedom and high quality work will be rewarded with more scope.

We recognize that this description may read as vague. This is intentional. The reality is that where we place New Grad hires is a function of two things:

1. What/where you want to learn. For some, launching a 0→1 opportunity for the business is exciting. For others, “Product” in the strict sense of working with developers to launch new features most aligns with their career goals. We’ll have this discussion with you in stages 5-6 of the interview process, outlined below. For a sense of how we’re structured and where you might want to sit, see our post about The Product Team.
2. What the business needs. We have “now” problems that are worth solving. If we think you are a good fit for one of them, we may present it to you as an initial project. 

This role will report to a member of our Product Team. High performers within this program will have several doors open to them, including but not limited to Product Management, Strategy and Operations, Operations Leadership. We’ll reward high quality work quickly; we expect to promote people to other roles within months of starting in this program. 

Please read the following docs from our team prior to applying: the Product Team Standards, Product Team Recruiting, and Product Team Structure. These documents will give you a sense of how we think and what we value. We also have more links about team and company culture on our career site.

Interview Process Overview:

1. Case Study 1
2. Case Interview + preliminary behavioral interview with a member of the Product Team
1. We will always give you the chance to ask questions during this stage
3. Case Study 2: Working Backwards Document Case
1. This is based on a scenario within our marketplace
4. Working Backwards Document Review with a member of the Product Team 
5. Meet with Head of Product or Head of Strategy and Operations (George Markoulakis or Wyatt Amaral)
6. Meet with President / COO (Bo Lu)

You can’t be successful here if you:

• Don’t enjoy talking to customers. We talk to our customers day in and day out. Our customer conversations are an integral part of how we make decisions.
• Don’t enjoy writing. We write a lot, and we hold our writing to a high standard. If you aren’t comfortable being scrutinized on not only the content but the clarity of your writing week over week, our culture won’t be a good fit for you
• Expect to be told what to do. In your role you’ll be expected to actively seek out problems for customers and dig into any underlying issues. You will have to use your judgment to bring clarity to it. 
• Don’t like working with data or math. As a marketplace company, we have a highly quantitative culture. Our language is steeped in numbers.
• Don’t want an intellectual challenge. The problems we face are novel and challenging, and we expect people to solve them quickly. If you aren’t looking for an intellectual challenge in your role, this won’t be a good fit.

Benefits:

• Competitive compensation.
• Unlimited vacation.
• 100% remote.

Please Note: We are currently accepting applications only from candidates based in the United States. This role requires an overlap of 5 hours with the PST (UTC-8) timezone.

We are hiring indefinitely for this role and won’t close the funnel prematurely based on other candidates. We will hire everyone that meets our threshold of excellence. If it sounds like a team you might want to join, apply and we'll send you the first case.