Multi-Location + Franchise Sales Manager

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together.
So we expanded into software and started building integrated, omnichannel solutions - to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.
Today, we are a partner to sellers of all sizes - large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.
The Role
We are looking for a Sales Manager to lead our growing team of Restaurant Mid Market Account Executives and increase revenue against individual, team and overall Sales goals. As an experienced people manager with sales experience, you will lead a successful Sales team that generates success for our sellers and Square. You'll use insights and data to support and coach your AEs, while building a team culture of high performance, ownership and accountability. You will work with a team of remote AEs to co-sell and generate revenue for Square.
You Will

• Drive team over-attainment across KPIs and Quota
• Lead, mentor, and motivate a team of outbound account executives to achieve individual and team sales goals.
• Create a team culture of high performance, ownership, accountability, success and fun where people are encouraged to share information, constructively debate, and communicate freely
• Support direct reports by participating in client and prospect meetings (remote & in-person)
• Mentor and develop a team of senior salespeople which includes hiring, ramping and training new account executives
• Use sales metrics to manage the team and individual AEs, tracking the results and reporting to senior management
• Conduct weekly pipeline review and forecast meetings with AEs
• Coach direct reports regarding strategies to drive revenue and customer success
• Help build a comprehensive GTM strategy to win multi location businesses and franchises at scale
• Partner with Product and Marketing teams to ensure our solutions meet the needs of the market
• Envision new and innovative ideas and approaches to increase performance

You Have

• 6+ years experience in people management, preferably managing in a high velocity, Fintech/SaaS environment, focused on serving franchises and multi location businesses
• 6+ years of sales experience with documented sales success and proven, consistent performance above 100% as an individual contributor within the mid market/multi location
• Experience in successful outbound tools and sales processes
• Expertise in creating rigor around sales metrics and managing yourself or others to achieve metrics
• History of executing and over performing on team KPIs consistently
• Mentored, coached and onboarded salespeople in the past
• History building teams with strong culture of accountability and experience with performance management
• The ability to rapidly hire and train new account executives, while supporting tenured team members through development and performance coaching
• The ability to streamline decision-making and consider the downstream and upstream effects of potential decisions
• Strong business acumen and business writing skills
• Leadership & selling experience in the Payment or IT tech industry is highly preferred.

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page .
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on the candidate's work location and may be modified in the future.
Zone A: 263,000 - 395,000 USD
Zone B: 245,000 - 367,000 USD
Zone C: 232,000 - 348,000 USD
Zone D: 224,000 - 336,000 USD
Amounts listed above include target variable compensation.
Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.
Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.