We're Cruise, a self-driving service designed for the cities we love.
We’re building the world’s most advanced self-driving vehicles to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicles will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many.
In our cars, you’re free to be yourself. It’s the same here at Cruise. We’re creating a culture that values the experiences and contributions of all of the unique individuals who collectively make up Cruise, so that every employee can do their best work.
Cruise is committed to building a diverse, equitable, and inclusive environment, both in our workplace and in our products. If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, come join us. Even if you might not meet every requirement, we strongly encourage you to apply. You might just be the right candidate for us.
Cruise is seeking to hire an experienced and motivated technology resource to lead the Consumer Technology (CT) team within the Integrated Business Operational Technology Solutions organization. The CT team owns Cruise’s customer, marketing, and risk applications including Salesforce, Braze, Riskonnect, and Branch. CT selects, implements, and maintains the applications, platforms, and tools that enable their stakeholders in Operations, Marketing, and Risk Management to do its best work. We do this by building best in class technical solutions that are prepared to scale, are developed on a common set of data, and are seamlessly integrated.
WHAT YOU’LL BE DOING:
- Manage CT support across the tracks of Operations, Marketing, and Risk Management
- Manage and sustain a team of developers and analysts who can effectively deploy and scale CT and other systems
- Work together with business partners to understand and define requirements and processes to drive application evolution
- Work in collaboration with other IT professionals for extended project staffing and support
- Partner with other business teams to understand the requirements of new business initiatives and how those may impact the existing environment
- Lead quarterly sprint planning
- Own the execution of a multi-year technical roadmap in line with business goals
- Prepare and present executive summaries for project and run the business activities
- Provide hands on support when needed and guide design suggestions
- Deliver and measure continuous improvement by identification and design of both system and process improvements with the goal of providing an improved user experience
- Drive technology assessments and participate in the purchasing process for new technologies
- Oversee professional service engagements managing resource hours and overall project budgets
WHAT YOU MUST HAVE:
- 6+ years of experience with Salesforce and 2+ years of experience in people management
- Proficient in Apex
- Experience with Braze or Salesforce Marketing Cloud
- Demonstrate servant leadership
- Strong business acumen with excellent communication, interpersonal, and critical thinking skills in order to work effectively with management, vendors, and other functional teams
- Experience driving agile processes
- Proven ability to deal with ambiguity in a rapidly changing business environment, resolve problems and offer impacting solutions
- Can prepare and give robust presentations
- Deep understanding of the role of Operations, Marketing, and Risk Management in a fast maturing company
- Influence without authority while working cross functionally within and outside the organization
- Can manage multiple projects simultaneously using a mix of collaboration and leadership competencies
- Ability to architect and design end to end solutions by taking into account user needs and the overall technology landscape
- Bachelor’s degree in role related field required
BONUS POINTS!
- MBA or other relevant technical certifications a plus
The salary range for this position is $171,400 - $252,000. Compensation will vary depending on location, job-related knowledge, skills, and experience. You may also be offered a bonus, long-term incentives, and benefits. These ranges are subject to change.
Our benefits are here to support the whole you:
- Competitive salary and benefits
- Medical / dental / vision, Life and AD&D
- Subsidized mental health benefits
- Paid time off and holidays
- Paid parental, medical, family care, and military leave of absence
- 401(k) Cruise matching program
- Fertility benefits
- Dependent Care Flexible Spending Account
- Flexible Spending Account & Health Saving Account
- Perks Wallet program for benefits/perks
- Pre-tax Commuter benefit plan for local employees
- CruiseFlex, our location-flexible work policy. (Learn more about CruiseFlex).
We’re Integrated
- Through our partnerships with General Motors and Honda, we are the only self-driving company with fully integrated manufacturing at scale.
We’re Funded
- GM, Honda, Microsoft, T. Rowe Price, and Walmart have invested billions in Cruise. Their backing for our technology demonstrates their confidence in our progress, team, and vision and makes us one of the leading autonomous vehicle organizations in the industry. Our deep resources greatly accelerate our operating speed.
Cruise LLC is an equal opportunity employer. We strive to create a supportive and inclusive workplace where contributions are valued and celebrated, and our employees thrive by being themselves and are inspired to do the best work of their lives. We seek applicants of all backgrounds and identities, across race, color, caste, ethnicity, national origin or ancestry, age, citizenship, religion, sex, sexual orientation, gender identity or expression, veteran status, marital status, pregnancy or parental status, or disability. Applicants will not be discriminated against based on these or other protected categories or social identities. Cruise will consider for employment qualified applicants with arrest and conviction records, in accordance with applicable laws.
Cruise is committed to the full inclusion of all applicants. If reasonable accommodation is needed to participate in the job application or interview process please let our recruiting team know or email [email protected].
We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. To help us track the effectiveness and inclusivity of our recruiting efforts, please consider answering the following demographic questions. Answering these questions is entirely voluntary. Your answers to these questions will not be shared with the hiring decision makers and will not impact the hiring decision in any way. Instead, Cruise will use this information not only to comply with any government reporting obligations but also to track our progress toward meeting our diversity, equity, inclusion, and belonging objectives. Know Your Rights: Workplace Discrimination is Illegal
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Candidates applying for roles that operate and remotely operate the AV: Licensed to drive a motor vehicle in the U.S. for the three years immediately preceding your application, currently holding an active in-state regular driver’s license or equivalent, and no more than one point on driving record. A successful completion of a background check, drug screen and DMV Motor Vehicle Record check is also required.
Note to Recruitment Agencies: Cruise does not accept unsolicited agency resumes. Furthermore, Cruise does not pay placement fees for candidates submitted by any agency other than its approved partners.
No Application Deadline
Top Skills
What We Do
Cruise is building the world’s most advanced self-driving vehicles to safely connect people with the places, things, and experiences they care about.
Through our partnerships with General Motors and Honda, we are the only self-driving company with fully integrated manufacturing at scale, building all-electric, zero-emission, self-driving vehicles that will help save lives, reimagine cities, reduce carbon pollution, redefine time in transit, and restore freedom of movement for individuals who live in dense urban settings.
Together, we believe our world-class partners, deep resources, and technology approach of testing in a complex urban environment will help to deliver self-driving vehicles at scale.
Why Work With Us
Your work on all-electric, self-driving vehicles will save lives, help the planet, and make cities better. It’s something to be proud of...and it’s career-defining work.
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