Our Opportunity:
Chewy is growing! We are looking for a dynamic, analytical, and results-driven Manager, Healthcare Program Management to join the largest and fastest growing online pet retailer. In this role, you will lead the Pharmacy Merchandising Operations team supporting the Pharmacy and Compounding businesses by owning and maintaining the growing item and vendor catalogs. You will use data to analyze merchandising workflows and opportunities, working collaboratively with our other internal cross-functional partners to implement improved and standardized processes across the Pharmacy business. Does this sound like you? If so, we would love to hear from you!
What You’ll Do:
- Oversee a team of 2 team members responsible for all merchandising functions surrounding our Pharmacy and Compounding businesses, including:
- Item Catalog Set-up and Maintenance
- Vendor Catalog Set-Up and Maintenance
- Vendor Rebates
- Vendor Invoicing Holds
- Vendor Creation
- Be the data steward for all things Pharmacy and its catalog, understanding how our items and features function within our EDW and able to produce ad-hoc analysis for our Merchandising partners.
- Build and maintain production reporting used by our Compounding Operations teams in Tableau.
- Partner with the Pharmacy Merchandising Teams as well as cross-functionally with Supply Chain, Operations, Pricing and Compliance to execute new catalog additions and new business catalogs impacting Pharmacy.
- Own and develop the Rx Merch Ops future roadmap and ensure these features are supported by other cross-functional teams.
- Ensure SOPs are consistently updated with the addition of new features and details for all our Merchandising functions.
- Own and manage new Pharmacy projects by creating project plans, owning weekly meetings and collaborating with cross functional partners across Chewy.
What You’ll Need:
- 5+ years of related program management work experience
- Experience commercializing new items in e-commerce, retail or consumer packaged goods
- Strong ability to lead and influence others and provide analysis and recommendations to accelerate projects
- Ability to prioritize effectively and adjust easily to changing demands
- Demonstrate strong time management skills
- Excellent written and verbal communication skills
Compensation & Benefits:
Our salary range for a Manager, Healthcare Program Management III position is $110,500.00 - $176,000.00. The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k, and a new hire and annual equity grant.
We offer different types of insurance, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Salaried-exempt team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
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What the Team is Saying
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What We Do
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. We view pets and pet parents as family, and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, growand unleash your fullest potential.
Launched in 2011, we offer the personalized service of a neighborhood pet store alongside the convenience and speed of e-commerce. Customers love shopping our wide selection of products of more than 100,000 products (including our Private brands and prescription Rx food and Rx medication products), which we offer at competitive prices, fast 1-2 day shipping and around-the-clock convenience that only e-commerce can offer.
Chewy’s commitment to customer service is the core of our brand, and our customers love us for it. We “WOW” pet parents through 24/7 assistance, advice and encouragement every day of the year. We make pet parenting easy with our convenient Autoship subscription program—which allows our customers to schedule their orders, so they never run out of their pet food, supplies and medication they need.
As an e-commerce company, product innovation drives our operations, and our team is constantly striving to find new and better ways to improve our customers’ experience. From an easy-to-navigate website and highly rated mobile apps, to detailed order tracking and personalized “Pet Profile” features, we are transforming the way pet parents shop.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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Employees engage in a combination of remote and on-site work.
