Manager, Database Administration

The Manager, Database Administration is responsible for all aspects of database administration globally at WEX.

About the Team & Role

• Builds and maintains a mature ITIL based approach to database administration

• Develops, implements, and maintains policies, procedures, protocols, and associated IT governance and security compliance activities

• Plans IT projects, project budgets, and resource needs. Negotiates with vendors, outsourcers, and contractors to secure technology products and services

• Protects IT assets through disaster recovery, backup procedures, information security protocols, and change control

• Designs and implements cloud server infrastructure, database PaaS solutions, and IaC pipelines

• Assesses, approves, and administers all equipment, virtual hardware, and enterprise software upgrades

• Practices in database system asset management, including maintenance of database component inventory, life cycle management, and documentation

• Performs cost-benefit and return-on-investment analyses for proposed systems and finops analysis for existing systems

• Manages and ensures optimal operation and capacity of all database systems (i.e., virtual servers, storage, software, etc.)

• Manages technical change control to ensure that all IT changes are implemented in adherence with change control policies, and the appropriate levels of communication are taken when implementing change

• Ensures policies are well-documented and communicated for and to departmental personnel

• Manages, retains, provides feedback and training, and administers performance reviews and career opportunities to DBA staff as needed

• Ensures systems are regularly patched and maintained to enhance data security, network access, and backup systems

• Participates in the selection and staffing process by positively promoting the company and position through the interview process, objectively assessing candidates, and selecting the most qualified candidate

• Ensures data security, system access, and backup systems are secure

• Manages on-call team schedules and ensures proper 24 x 7 coverage.  Is available for escalations as needed for critical incidents during on-call hours

How you’ll make an impact

• Skill to manage and maintain PostGreSQL, Oracle, MySQL databases on IaaS and PaaS in AWS and Azure cloud providers

• Skill to communicate professionally, both oral and written

• Planning skills include identifying and organizing action steps to achieve a task

• Skill to define a problem and identify root causes resulting in solutions

• Skill at self-motivation and completing tasks promptly

• Skill at making oral presentations that are clear, concise, and easy to understand

• Skill in managing and leading others

• Ability to organize, prioritize, and respond to multiple projects and deadlines

• Ability to identify, implement, and document new procedures or when existing ones are obsolete

• Ability to work with interruptions as problems needing immediate attention arise

• Ability to work well with security professionals on best practices and methodologies for securing company assets

• Knowledge of standard operating procedures, establishing service level agreements

• Works proficiently within ITIL requirements for incident resolution, change requests, and problem management

• Ability to manage a mix of individual contributor levels from junior up through principal DBAs

Experience you’ll bring

• A minimum of 5+ years experience in administration of PostGreSQL, experience in administration of Oracle and MySQL desired but not essential

• Requires strong technical expertise with PostGreSQL database administration

• A minimum of 3 years experience managing Aurora RDS databases in AWS, experience with Azure desired but not required

• A minimum of three years experience in managing or leading DBAs

• Experience with and knowledge of terraform, automation scripting languages including bash and python

• Experience managing people, directing team functions, and leading projects / programs to success

• Knowledge and experience with analyzing and troubleshooting server performance metrics and capacity in AWS IaaS

• Requires analytical ability, strong judgment, problem solving skills, and effective human relations skills to work cross functionally across the Enterprise with staff and all levels of management in various disciplines

• Uses professional concepts and company objectives to resolve complex issues in creative and effective ways

• Ability to function in a complex environment thru multi-tasking and establishing and communicating priorities

• Strong interpersonal and communications skills; capable of writing proposals or papers, acting as a vendor liaison, making presentations to customers or client audiences or professional peers, and working closely with upper management, acquired company personnel and outsourced service provider

• Strong listening and collaboration skills

• Ability to solve problems quickly 

Preferred Qualifications

• Post graduate coursework in Computer Science or Business Administration a plus

• Agile ways of working (Kanban, Scrum)

• Experience with Qlik data replication

• Experience with AWS CLI

• Experience with GitHub Action Runners

The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $117,000.00 - $155,000.00