Manager, Technical Business Analysis

HMA is the premier third-party health plan administrator across the PNW and beyond. We relentlessly deliver on our promise to provide medium to large-size employers with customized health plans. We offer various high-quality, affordable healthcare plan options supported with best-in-class customer service.
We are proud to say that for three years, HMA has been chosen as a 'Washington's Best Workplaces' by our Staff and PSBJ™. Our vision, 'Proving What's Possible in Healthcare™,' and our values, People First!, Be Extraordinary, Work Courageously, Own It, and Win Together, shape our culture, influence our decisions, and drive our results.
What we are looking for: We are always searching for unique people to add to our team. We only hire people that care deeply about others, thrive in evolving environments, gain satisfaction from being part of a team, are motivated by tackling complex challenges, are courageous enough to share ideas, action-oriented, resilient, and results-driven.
What you can expect: You can expect an inclusive, flexible, and fun culture, comprehensive salary, pay transparency, benefits, and time off package with plenty of personal development and growth opportunities. If you are looking for meaningful work, a clear purpose, high standards, work/life balance, and the ability to contribute to something important, find out more about us at: https://www.accesshma.com/

The Manger of Technical Business Analyst leads a team of talented and skilled technical business analysts to understand, analyze, and document business processes, data flows, system capabilities, and user requirements. You will be responsible for defining and implementing best practices for your team, ensuring high-quality deliverables, and collaborating with other leaders and stakeholders. You will also be proficient in agile methodologies, have familiarity with Azure Dev Ops / Azure Boards (ADO), and have a strong background in the technical business analysis function.
This position is primarily remote, with some required in-person and onsite meetings quarterly.

• Manage, mentor, and coach a team of technical business analysts, providing feedback, guidance, and career development opportunities.
• Ensure team members are proficient in agile methodologies.
• Define and implement best practices, standards, and processes for the technical business analysis function, ensuring alignment with the organization's goals and objectives.
• Collaborate with people leaders, project managers, developers, testers, and stakeholders, ensuring effective communication, coordination, and integration of the technical business analysis activities.
• Participate in agile ceremonies, such as sprint planning, backlog grooming, daily stand-ups, retrospectives, and demos.
• Use ADO to manage the technical business analysis artifacts, such as user stories, acceptance criteria, diagrams, and test cases.
• Ensure user acceptance testing is completed to warrant that solutions meet the technical business expectations and standards.
• Identify and resolve issues, risks, and dependencies related to the technical business analysis function, escalating as needed.
• Stay updated on the latest trends, tools, and best practices in the technical business analysis domain, and share knowledge and insights with the team and the organization.

• Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field.
• At least 5 years of experience as a technical business analyst, working on complex and large-scale projects.
• At least 2 years of leading and managing a team engaged in technical projects.
• Strong knowledge and experience with the SDLC.
• Strong knowledge and experience in agile methodologies, such as Scrum.
• Strong knowledge and experience in ADO, or a similar tool, for managing the technical business analysis artifacts.
• Strong analytical, problem-solving, and critical thinking skills, with the ability to translate technical business needs into solutions.
• Strong communication, collaboration, and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders.
• Strong attention to detail, quality, and accuracy, with the ability to deliver high-quality deliverables within tight deadlines.
• Certification in technical business analysis, such as CBAP, CCBA, or PMI-PBA, is a plus.

The base salary for this position in the greater Seattle area is $99,000-$133,000 and varies dependent on geography, skills, experience, education, and other job or market-related factors. Performance-based incentive bonus(es) is available. In addition, HMA provides a generous total rewards package for full-time employees that includes: seventeen (IC) days paid time off; eleven paid holidays, one paid personal and one paid volunteer day; company-subsidized medical, dental, vision, and prescription insurance; company-paid disability, life, and AD&D insurances; voluntary life insurances; HSA and FSA pre-tax programs; 401(k)-retirement plan with company match; wellness incentive and reimbursement; remote work and continuing education reimbursements; discount program; parental leave; and a charitable giving match. For more information about HMA, visit www.accesshma.com .
Disclaimer: The salary, other compensation, and benefits information are accurate as of this posting date. HMA reserves the right to modify this information at any time, subject to applicable law.

We offer a comprehensive total rewards package including: competitive pay; annual incentive; medical, dental, and vision insurance; 401K retirement plan with match; generous PTO and holidays; an onsite gym facility; a gym subsidy; Life, AD&D, Short-Term and Long-Term Disability Insurances; an Employee Assistance Plan; free parking and easy freeway access to I-405 and I-520; a well-stocked kitchen on-site with subsidized snacks and refreshments; year-round wellness activities; the ability to earn a $500 wellness incentive; monthly events; paid volunteer hours and more!
HMA requires a background screen prior to employment.
Protected Health Information (PHI) Access Healthcare Management Administrators (HMA) employees may encounter protected health information (PHI) in the regular course of their work. All PHI shall be used and disclosed on a need-to-know-basis and according to HMA's standard policies and procedures.