Managed Services - ADM - Service Delivery Director

At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. Those in software engineering at PwC will focus on developing innovative software solutions to drive digital transformation and enhance business performance. In this field, you will use your knowledge to design, code, and test cutting-edge applications that revolutionise industries and deliver exceptional user experiences.
Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Lead in line with our values and brand.
• Develop new ideas, solutions, and structures; drive thought leadership.
• Solve problems by exploring multiple angles and using creativity, encouraging others to do the same.
• Balance long-term, short-term, detail-oriented, and big picture thinking.
• Make strategic choices and drive change by addressing system-level enablers.
• Promote technological advances, creating an environment where people and technology thrive together.
• Identify gaps in the market and convert opportunities to success for the Firm.
• Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements.

The Opportunity
As part of the Software and Product Innovation team you lead the creation and implementation of impactful software engineering solutions. As a Director, you set the strategic direction, lead business development efforts, and oversee multiple projects while maintaining executive-level client relations. You are crucial in driving business growth, shaping client engagements, and mentoring the next generation of leaders, upholding PwC's reputation for quality, integrity, and inclusion.
Responsibilities
- Lead the development and implementation of innovative software engineering solutions
- Set the strategic direction for the Software and Product Innovation team
- Drive business growth through successful business development strategies
- Oversee multiple projects to achieve impactful outcomes
- Maintain executive-level client relationships and prioritize client satisfaction
- Mentor and develop the future leaders within the team
- Uphold PwC's standards for quality, integrity, and inclusion
- Foster a collaborative environment where technology and people thrive together
What You Must Have
- Bachelor's Degree
- 10 years of experience
What Sets You Apart
- Master's Degree preferred
- Executing and managing consulting and managed services engagements
- Demonstrating successful experience in client service
- Possessing strategic leadership with track record driving results
- Developing and implementing managed service programs
- Managing offshore resources in multiple locations
- Showcasing collaborative leadership and interpersonal skills
- Developing and sustaining impactful client relationships
- Demonstrating exposure/understanding of automation technologies
Learn more about how we work: https://pwc.to/how-we-work
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines
The salary range for this position is: $142,500 - $317,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance